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November 2025 by Courageous
Selling my car to pick number pull was a breeze.. they were professional, and got that piece of junk out here.. thank pick number pull
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November 2025 by Henry Navarro
Need to pack a lunch to get around the yard.
Didn't have what I needed
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October 2025 by Luis Barajas
great!!!
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March 2025 by Brim
Been calling for 2 weeks and nobody is answering the phone. They should be fined or something. Why do they not answer their phones.
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November 2024 by m alf
Don’t waste your time in junk parts and expensive prices plus many fees
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October 2024 by Robert Mifsud
Horrible experience here. Long story short- rude customer service and don’t bother paying for a warranty on parts because they won’t honor it and even point to the sign above their head saying “Parts sold as is”. I felt this particular location was a scam
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October 2024 by Yenis Kabyle
Thank you David I appreciate your help best customer service we need more people like you 🙏🙏
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September 2024 by Robert Bohrer
This is the second time I've paid the $4 entrance fee to find that some car that the website inventory checker says is in the yard, is actually not there. I won't come back again.
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June 2024 by Nery Ixcoy
The person currently serving is very arrogant, lacks education and empathy...
He is a young man with long hair.
The lack of professionalism.
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April 2024 by A.I.M
This PICK-N-PULL located in Richmond, CA at a great location. The junkyard is really big but does not have a too much car. I think maybe a few hundred cars they have in the yard. Most of their car are really old models.
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April 2024 by H Leu
When you pay minimum wage here, you get monkeys as workers. The only competent and diligent worker here is Robert. All the rest are lazy, and have a rotten attitude. Especially the fat and glassed guy at the entrance. He talks so much to the customer that i ended wasting 10 minutes in line, and now they're closing. Could've pulled the part in the 10 minutes that you mismanaged the entrance line. Classic. Schnitzer steel are making hand over fist with these pick and pulls, you'd think they'd train and make the place better. Typical complacent and back dated corporation.
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March 2024 by San Francisco
I would give them negative rating but unfortunately 1 star is the lowest rating. They gave me 4 hour window to pick up my car. Three hours into the window I called as they were to call an hour before to confirm which they did not. I had
taken time off of work to accommodate their schedule. When I called them if they are still coming to pick up my car, they made some lame excuse about ‘driver’ being busy with other pickups’ and that they won’t be able to pick up my car. Absolutely inexcusable and unprofessional way of doing business. But also they are in Richmond - what was I thinking?
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March 2024 by BR SO
Had an appointment 3 days in advance. They gave me a 4 hour “window “ for pickup of my vehicle. I called 3 and 1/2 hours in to ask and I was rudely told they don’t need or want my car now and to call someone else. Driver was too “busy”. I said OK.
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March 2024 by Bhima de vi Bhusal
Worse employee.
I have to come 2 times just to make pre inspection.arrived here then , employee want to go to lunch and wait more than 50 minutes again.
Think twice before you came here
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January 2024 by Justice 4all
i would love to gove 5 stars if tjey would evr answer there phone abd sage me from having to make a trip l the way down there
