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October 2025 by Desi
Another car hit us and drove off, but we weren’t so lucky. Our front axle got damaged and we had to get towed out- which sucks. But our rep was super cool and made the situation better. The price also really wasn’t bad for the distance we needed to go. If we ever needed emergency towing, they would be my first choice
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September 2025 by Alejandra Flores
My car died on a very busy weekend and I literally had to use the last 20% of my battery to find a towing company & get a hold of them asap. Everyone I called said they were busy and the wait time was insane (2hours +)
Thankfully Pine Towing called me back and said they had just finished a job and could head my way. 40 minutes later someone showed up. I was so happy to get back on the road & get home safely.
The driver even let me use his personal portable phone charger bank to charge my phone while he worked on my car.
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August 2025 by Elizabeth De Jesus
Used their services more than once. Happy with their commitment to go the extra mile! Will definitely use their services if needed again
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August 2025 by rico lovely
Already off to a bad start with this company! I called yesterday morning to arrange for a flatbed today between 8:30am-9:00 and I have already been with my car since 8:00 this morning only to be told the flatbed will be here first at 9:30 then it turns to after 10:00, wow. Not to mention, the driver was supposed to call me and never did! Great service..
So 3 hours later the driver calls after I specifically said that I was cancelling the flatbed, the dispatcher refused the cancellation request like I was obligated to stick with it. Very poor service and communication skills
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August 2025 by Belayneh Barkley
Pine Towing in Richmond is a company I’d recommend to anyone needing efficient assistance. I had to be towed earlier today. They were on time and professional. Very much appreciated help guys, thanks
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July 2025 by Deniyah Graham (Kat)
I needed emergency towing after an accident in Richmond and Pine Towing showed up fast. The team was empathetic, efficient, and handled everything with professionalism. They made a stressful moment easier, and their follow-up even made sure I got to my repair shop without issue. Excellent local service.
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July 2025 by Langston Payne
Pine Towing delivered fast, reliable, and honest service when I was locked out of my car on a very busy night. They offer flat tire, gas delivery, locksmith aid, and -long-distance towing distance around the clock-(Which was exactly what i needed). Very capable and responsive will use again if need be for sure
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June 2025 by Idris
Pine Towing was professional and efficient. I was stranded late at night, and they arrived quickly and made me feel safe. The driver was friendly and knew exactly what to do. They even recommended a good mechanic nearby. A dependable and trustworthy service—I would definitely call them again!
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May 2025 by Manuel Cruz
We were leaving the baseball field when our car wouldn’t start. It was getting late and we didn’t have any jumper cables. We called the nearest towing company and they offered roadside assistance and jumped our battery, which worked! They could have just charged us for the tow but they truly took care of our issue.
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May 2025 by x z
I’ve used this towing company a couple of times now, and they’ve been consistently great. Their pricing is transparent, and they communicate clearly throughout the process. Definitely a service you can count on when you’re in a bind.
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April 2025 by T
What an absolute joke of a company!!
They provided us a window and did not even bother to call once they were late. We kept calling multiple times just to keep being told “ they are a few minutes away”. They arrived HOURS later and had the nerve to try to upcharge another $100 due to a “ tool “ needed to unlock the steering wheel. The unprofessionalism with this company is unreal. I advise nobody to use this place! You should be ashamed of yourselves
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April 2025 by Ben W
Amazing service! They were very helpful with answering all questions I had and would recommend them again in the future as well.
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February 2025 by Edgar Quinones
Very quick response time and they saved my day when I needed a last minute tow. These guys do the job and was very happy with the service.
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February 2025 by Henry Philips
It was a delight working with everyone here; after going through everything I needed to do on the phone the employees here made it quick and simple. I did not have to wait long and I was able to get my car fixed shortly after getting towed.
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February 2025 by Juanita Monsivais
I had a blow out and they helped replace my tire, thank you Pine Towing!
