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August 2025 by prem
Jerry was amazing! Thank you for helping us today. Renting a spot was easy!
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August 2025 by David Peattie
Super easy!
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August 2025 by Nelson Vasquez
Jerry was a great help assist me with a unit transfer. Guaranteed service.
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July 2025 by Cricket Deetz
Jerry is awesome
I am a new customer and he made time to help me
Showed me my unit and went over access.
Always good sign when they have the best price and the best emploees
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June 2025 by Reza M
my worst experience:
- run down and NOT CLEAN
- security is kind of a joke. I would not be comfortable leaving anything worth more than a few hundred bucks in there.
- You CANNOT choose the specific unit you want, it will RANDOMLY be assigned to you, and the guy onsite told me COME BACK ON MONDAY bc I don’t have the ipad with me!
- first of all one is onsite, you need to CALL ahead of time. and even when you do that you need to WAIT for someone RUDE to show up and ending up being not useful at all (they couldn’t answer our questions or even change our unit to a different one).
- The do NOT have any dollies/moving cart/ etc. the guy told me you should bring yours (WHAT every time I need to put/get something I should also carry a dolly w me?! freaking ridiculous)
- obviously ended up not moving in after seeing the situation, and still GOT CHARGED with the full month.
You have plenty of other options for storage, don’t be fooled by $20 cheaper price you see online. A lot of other companies offer specials like 6month half-price which makes them both CHEAPER and BETTER VALUE than public storage. Try Extra Space on east bay and Soma Storage in SF.
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May 2025 by Kit Brown
Jerry was so helpful and had great vibes while assisting me in completing my reservation! Big ups to Jerry!
-Omani W.
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May 2025 by Patrick O'Neill
Just set up a new unit reservation, and so fortunate to have has the help of Shasta!! She is awesome!
Knowing Public Storage can be tough with rent increases, knowing I have great staff like her on my side, helping look out for customers, puts me at ease.
And shout out to Jerry as well, as he was very helpful initially!
Thanks guys!
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May 2025 by Joel Ra
Thank you Jerry for all your help today! You are awesome!
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April 2025 by Love Love
Shasta has the best customer service.
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April 2025 by jayman
Shasta is very helpful and she communicates very well.
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April 2025 by Khaili Crane
Shasta has amazing customer service
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April 2025 by Pearl Frazier
Mrs Shasta, Helped me so much. She helped get the storage size unit that I needed . She was professional, warm , kind and very knowledgeable of all of public storage offered . She taught me how to pack and organize my unit. She was so patient. I’m disabled and she made this experience make me smile! Thank you Mrs Shasta! Thank you PUBLIC STORAGE.. ,
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March 2025 by Rahsaan Jackson
Shasta has the best customer service
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March 2025 by Saurabh Srivastava
Allie was super helpful in setting up the account right before closing time. Appreciate their patience.
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March 2025 by Saul Goodman
Shasta Is the S
