-
July 2023 by Cesar Cortes
They were a bit late but they came through regardless.
-
May 2023 by Edo Tensei
Outstanding service, very quick I was very relieved I didn’t need to be at the drop off just pick up. The driver joelky was outstanding and very solid tow driver and knew what he was doing and my friend at the shop said he delivered my car safely ! I would use them again!
-
April 2023 by Marlene Sanchez
I'm so impressed with Selected Towing! Great Service! highly recommend them if you're looking for a reliable towing company.Service: Local hauling
-
March 2023 by Roberto Castillo
This place is a joke. Has to be by far the worst customer service I’ve ever experienced. The guy working cut me off mid sentence and yelled saying “don’t waste my time do you need a tow or not” and proceeded to tell me I was costing him money by asking the question I wasn’t even allowed to finish. Don’t know how bad these guys hate their job but they need to fix that attitude. Don’t bother wasting your time with these incompetent beings. Take your money elsewhere!!
-
March 2023 by angela mcgee
I called to get my battery jumped and Guy showed up 10 minutes later and got my car started. Great service.
-
January 2023 by Casey CityLeaf
Very timely. Super fast load up in the rain. Great service!
-
November 2022 by Lorraine Gibson
I am a resident of Richmond, CA. I was on my way to the Richmond stadium for the big game when my car got into a terrible accident. It was then when I needed a towing service company that could tow my vehicle to the nearest repair shop. I called up Selected Towing. The company arrived as soon as they could. I was then picked up by one of their staff and they brought me to the repair shop.Service: Car towing
-
August 2022 by Troy W
Do not use these guys! You have been warned. They are not an actual towing company. They are a middle man and subcontract the towing out to a real towing company. Horrible experience. Promised within 3 hours. Didn't get truck till the next day. After 5 hours I called and was placed on hold for 15 minutes. Ended up hanging up and calling back several times and every time placed on hold. Guy on the phone told me he is working from home. These guys are a joke.Service: Local hauling
-
February 2022 by cricket deetz
we called for a tow for a car that was undriveable after our teen got tboned. Selected Towing took payment up front said they would be there in 45-1 hour. Mind you we have a teenager on the side of the road with a car that cannot be moved. after 2 hours we called, no answer for nearly 20 minutes. then when the did answer they claimed the driver was with the teen and their car. We called the teen and they had been driven home and had left the car at the site of the accident. The driver/dispatcher flat out lied. who does that? sleezy operation. Now we need to see if they over charged us. ...Service: Car towing
-
January 2022 by Nick Weidman
Best service! The tow truck arrived fast and the driver was very nice and had his mask on. Tnx!Service: Car towing
-
January 2022 by Susannah F.
Do not work with this company. I called to order a tow after my daughter had an accident. They took my credit card but right before I hung up they said it would be 45 minutes for them to get there. I called less than 5 minutes later and canceled, and they charged me a third of what I paid for the full tow. They already had my card. The guy was so rude on the phone too. I begged him not to charge me but he just laughed
-
December 2021 by Kevin Mckay
Terrible experience, hard to tell if they did not care or just grossly incompetent but will never deal with them again.
-
June 2021 by Jhen Lun C.
Would have give 0 star if I can. My car broke down on highway and I need a flatbed instead of towing truck. Called and confirmed the job with this company around 8:45pm. Quoted $725 for around 60 miles job and the operator said trucker will be there around 20-30 mins. After waited 45 mins, I called and checked the trucker status, the operator had been telling me trucker is 5 mins away on every single calls, which I called every 10 mins to check the status. Operator also told me that their trucker will call me directly for the ETA, but I never received a call. After I called around 6,7 times, the operator ends up just hang up my phone call and let me wait. After waited around 2 hours, trucker finally showed up. The trucker is friendly and reliable tho. The main reason I'm writing this review (I never wrote any review since I'm lazy) is that they wouldn't let me cancel the job after I waited around an hour. My friend called tripleA and got another trucker which can arrive sooner. When I asked the operator if I can cancel the job, they said they will charge 50% of the cost from their job to cancel (This is absolutely robbing people)!!! The tripleA trucker told me that this is not legit at all, I did not receive any service and they want to charge $320 for canceling the job which I never received any service. So I had no choice to ditched the tripleA trucker which already arrived on site and waited around another hour for Select Towing's trucker show up. Their trucker is pretty good and friendly, but if the operator told me the ETA was around 1.5 to 2 hours instead of 20-30mins I wouldn't confirm the job at all.
-
June 2021 by Jessica Castell
After loosing power heading west on 80 and a failed at. Are jump by a friend, I realized I needed a tow. Selected Towing had great reviews and I see why! I was given a 10-20 minute window, although he must have been nearby since it was more like 5 minutes. He was totally professional, and was covid-19 conscientious keeping his mask on the entire time. Keep in mind that my friend had to go and I needed a ride home. If I ever break down in the east bay south of hercules to oakland I'll definitely be calling selected towing again.
