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January 2024 by Jack Gordon
Matt was excellent
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January 2024 by Erin Crysdale
A plus experience. Great customer service.
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December 2023 by Chelsea Stein
Carlos was amazing, he helped me get the exact fire table I wanted! I’m super picky and particular, almost to the point of being annoying. He was so patient and thorough with every single question I had regarding the fire table. When I visited the outlet they had so much more I wanted, very good selection. They also had a delivery service that I worked with who is phenomenal. I’m a total consumer and I will say this is one of the best experiences I had!
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December 2023 by Stephanie D.
Really high quality outdoor furniture at reasonable prices! We were able to find matching pillows to the outdoor sofa we bought from the regular Terra store for a fraction of the price.
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December 2023 by Eric W.
I had the unfortunate occurrence of rats eating through two of my sofa cushions. I called Terra and was told a new set was $1200, but the Mill Valley location suggested I call the outlet. I called the outlet and talked to Daniel. He was so helpful over the phone and promised he would get back to me. A few days later he called and said he located replacement cushions and he had them on hold for me. $100 each. He just saved me $1000. I picked them up Saturday and the cushions are perfect. One is still in plastic wrapping. Daniel was great, and true to his word. I highly recommend checking out the outlet, you could get lucky with a nice piece of furniture and a decent price. Maybe half of what you'd pay in store. Thank you to Daniel for saving me $1000.
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December 2023 by Ryan DeGooyer
Very very helpful staff. I was extremely indecisive and they helped me weigh all my options, lit up several fire tables for me, even discussed design and placement in my yard. The delivery guys they recommended were awesome as well. Could not be happier with the staff or my purchase!
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December 2023 by Tracie Christmas
Carlos was great. I absolutely love my new patio set. I appreciated the customer service after as well. Carlos called when they had the style of fire pit I wanted. The follow up was wonderful.
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November 2023 by M S
Great store and furniture!Would like to give special thanks to Daniel Schmidt.We bought 2 outdoor sofas, concrete dining table w/chairs, firepit and a huge umbrella.A few parts were missing and I kept trying back, but finally met Daniel and he literally found every part we needed and followed up to let us know.We just wanted to let everyone know what a valuable person he is!
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November 2023 by Adam Potts
We had such a great experience shopping during the recent outlet sale. Alex was so incredibly knowledgeable, patient, and helpful in helping us select the right pieces for our new deck. The supervisor (can’t recall the name) was also really helpful, and everyone working there was just really friendly, and this was at the end of a Sunday evening after closing. 3rd party delivery worked out great and we are loving the deeply discounted pieces that we selected.
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November 2023 by Leah MacKay
Terra had lots of options to choose from. Staff was very friendly and helpful. The products and quality are amazing.
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September 2023 by Valerie Moyer
My friend and I have visited Terra Outlet twice. The first time to look for patio lounge chairs and she for a fire pit. The second time to look at umbrellas.All of the staff there are extremely helpful, friendly and professional. They go out of their way to give personal service without being pushy and we never felt rushed. They even shared information about projects we each had going with our patios.I’ve been very happy with their phone customer service every time I’ve called as well.The products are high end and quality.
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August 2023 by Joshua H.
This store is a fantastic place to find quality outdoor furniture. We bought a table and two benches and got them delivered (by a third party vendor) the same day. We were extremely impressed by the level of service we received throughout the process. Great job guys!
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June 2023 by william sellier
We heard about the Tara outdoor furniture outlet and went there last week to search for an item that we needed. They had seven to choose from, but all had a minor flaw or imperfection. However, the guys at the warehouse allowed us to mix and match a couple of parts to come up with a like-new item. They were very accommodating and went out of their way to help us. We paid half of what we would’ve paid for a new item and ended up with like-new piece. Very pleased with the service.
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June 2023 by Francisco Hernandez
Very friendly and respectful people, one of the pieces I bought has a few scratches, ( which is the reason why I got it cheaper) and they gave me a small glass container with paint so I could touch it up. They didn’t have to give it to me but they did and I really appreciate that
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June 2023 by Stephanie Barmmer
Great selection but we called first to ensure they have what u need! Julio was able to confirm they had what we needed! Good selections for sure!
