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March 2024 by danae fields
lupe was very rude and had a stank attitude. she wasn’t very warming and she had a lot of smart remarks . i didn’t feel welcomed at all by her customer service . it made me not even want v to consider making this property my new home . i couldn’t imagine having to deal with her if i was to make this my new home.
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March 2024 by Zy Simmons
Lupe Lopez is so unprofessional AND BEYOND RUDE! She is the leasing professional who works at the front desk . Her attitude is snobby an unwarming! She gives TERRIBLE information about the apartments . I would never have an employee like her working for my business!!!!!
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December 2023 by Brandy Coke
The Vue at 3600 kept my niece $500 and she is on a fixed income and avoided her and housing authority when housing authority was emailing them trying to get in touch with them they lie play games with people that's trying to get an apartment with them.
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October 2023 by Gabriela Franco
The worst customer service a person could receive!!! Yesterday I was in the customer service office and a lady named Lupe behaved the worst both times! she rude she didn't care what I was telling her and too rude for the job she has. I'm not showing up at the place to ask for anything free, I just want information but that lady is definitely a creepy costumer!!
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August 2023 by Erika Perez
I would NOT recommend this apartment complex to anyone. Management is such a pain to work with and don’t care about your concerns. It made my moving out experience such a nightmare. For anyone looking for a place to live in Richmond I highly suggest you look somewhere else! If I could put zero starts I would.
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July 2023 by Collin Vaughan
Alejandra, Danielle and Lupe are amazing. The highlight of my day is stopping by the leasing office and talking to the staff. They are very very helpful and always professional.
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July 2023 by Jules Rayford
The professionalism and compassion is unmatched. Danielle and the staff are amazing. When it comes to resolving issues and response time are truly A-1. I can clearly state my family and I are proud residents forsure.
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July 2023 by Reeby Joshi
Danielle and Alejandra were amazing! They helped me with the move-in process and made sure everything was very seemless. Couldn't be happier with the folks at the leasing office at the Vue.
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July 2023 by teresa del toro
Terrible experience. Managed so poorly I preferred to sleep on the streets just so I could get out of there as soon as possible. If you’re looking for an apartment where you are respected and cared for as a tenant, this place is NOT it. Please do yourself a favor and avoid this place.
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July 2023 by Chris Castellanos
Overall my stay here was great BUT dealing with management was a very frustrating experience. For anyone looking into renting her I would highly suggest you think twice and look some where else.
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July 2023 by LEI WENA HERME
Whatever you do, don't go here. Management wasn't transparent and have poor communication especially their 30-day notice policy. Had to pay extra bc of this and because of that... it was not a vue-tiful experience living here. 10/10 do not recommend
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June 2023 by Alexis Bennett
I love living at Greystar property. Lived here over 8 years. Maintenance outstanding. Administrative staff always great. Work orders completed within 24-48 hrs. Hope to live here long time. Have referred friends to this property.
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May 2023 by Renee Mcgee
My experience here was so professional.. AL LEHANDRA WAS KIND AND VERY HELPFUL.. when I come back to process my papers, I would love to work with her again…
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May 2023 by Abadia santana
I want to thank Grey Star and Danielle's team for their hospitality over the last 3 years. I am very grateful for the trust they have placed in me. I highly recommend the condominium to live in, which is a good and quiet place. I left the condominium because I couldn't do it anymore, but I really liked living there. Thanks 2309
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May 2023 by Vina B
Be aware!!!! Get a top unit due to poor building structure , you will hear your upstairs neighbor’s every move. Also, the management won’t do anything about you complaining. I had to move due to noisy neighbor and nothing was done about their actions!
