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May 2022 by Gwen F.
Truthfully I would not recommend this pharmacy to my worst enemy. I am very sick, I have Bechets, Avascular necrosis, Endometriosis, Rheumatoid Arthritis, etc (yes there's more). Because of all this I'm on several medications and two of them are controlled. Now I've been sick for 16 years and on pain medicine for the last 11 of them. I understand the laws and policies and atmosphere around pain medicine, trust me. I always try to explain any changes to the pharmacist, explain my treatment plan, basically include them as part of my care team because truthfully they are; what good is a script if you can't fill it? I moved here about a year ago and needed a new pharmacy. From the beginning choosing Walgreens was a mistake. The first big problem aside from just bad attitude was when my dose was increased. They refused to fill the script until my lower dose script was completely out despite the higher dose script technically being a NEW script not a REFILL because it was a different dose. Because of this I was in withdraw for 5 days. When I called and explained to the pharmacist how scripts worked and asked them to just look at the two scripts and see for themself that they're different, they realized and agreed. How do I know more than the pharmacist about scripts?! Second, when I had a major surgery I was prescribed a second less powerful pain medicine for breakthrough for the additional pain. They refused to release it to me until I was out of my daily pain medicine despite the doctor and I calling to explain the situation. Third, the pharmacist always has a terrible attitude but I witnessed him picking up my filled medicine bottle and throwing it at the face of a very kind tech who was talking with me. Fourth, he would cancel my scripts for no reason and never tell me, so when I went to get my refill it wouldn't be there anymore. This happened at least 3 times, two times while my doctor was on vacation so I went into withdraw and had to go to the ER. The pharmacist never cared. Fifth, I'm on a medicine for neuropathy but it is also controlled. When he would cancel my pain scripts he would also cancel this script and when you withdraw from this medicine you can have seizures. He was responsible for the one I had. Sixth, he would often lie. He told me it was illegal to pay cash for a script your insurance wouldn't cover. He said I needed a prior authorization or I was not getting my medication. I called my insurance company and they said that was absolutely not true but did a prior authorization anyway. The pharmacist then was legitimately upset I had gotten a prior authorization. I believe it was just a ploy so I couldn't get my medicine. There are so many other things that happened with this pharmacist. Like I said, I understand the stigma and atmosphere of controlled medicine. I understand the fear it causes doctors and pharmacists because of all the lawsuits and the DEA. But I'm not going home and snorting or selling this, I have to get tested regularly to make sure there is a specific amount of medicine in my body. But still I'm treated like a criminal. Even while picking up just normal medicine his attitude was horrible and when I spoke to the manager she said "yeah we get a lot of complaints about that but there's nothing I can really do". They also take very, very long to fill any medicines even if you're sitting there waiting; at least a half hour for 1. I understand that they get busy and can be short staffed so I have less to say about that aspect. After all this, I switched to Walmart and it has been night and day. They are wonderful. Steer clear of Walgreens if at all possible, I promise it's for the best.
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April 2022 by Vincent V.
Actually have never had a problem here. Not a one. Easy access, pretty well stocked, clean, easy checkout. If a line at scripts, leave an come back.
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February 2022 by Noneya B.
I'm loving all the new updates to their website like having my meds filled without checking on them multiple times, prepaying so my friends & family can pick them up without having to pick my credit card up first. It's all very streamline and reliable. Don't have to worry about if they have my meds or not & the staff seem much happier as well. Plus with my GoodRx app I get at least a $20 savings on top of my Humana insurance. This is how pharmacies should have been for at least a decade! Super happy at least Walgreens is up to date and making the monthly chore not such a chore anymore. Thank you Walgreens
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November 2021 by Tammy K.
This pharmacy is being mismanaged and appears to have staffing issues. They are consistently rude and unprofessional. I would not recommend them.I made an appointment for a covid vaccine with Walgreens in Ridgecrest. When I arrived for my appointment I was told by the pharmacy staff they were going to go to lunch during my appointment and I would have to come back later in the afternoon. How unprofessional. I called the pharmacy and was asked to hold. After 8 minutes someone came on the line and hung up on me. I called back and experienced the same thing only this time they left me on hold for 10 minutes before they hung up on me.I have had problems with them the past several times I have tried to fill prescriptions with them. They often do not have the medication and have to order it or if they do have the medication they don't have the time or the staff to fill the prescription in a reasonable amount of time. Their customer service is terrible and they seldom answer their phone.
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October 2021 by Foran T.
I went to Walgreens to get a COVID booster and flu shot. After over two hours someone in the pharmacy staff realized they had done nothing to actually set up the shots. It took 3 and half hours to finally get these vaccinations. The pharmacy staff at this Walgreens is possibly the most incompetent on the planet. I will never go to another Walgreens again and I would suggest never going into this one unless you want to be ignored and treated horribly. I gave them one star, but I would have given them zero if I could. In fact, I would have given them negative stars if that was possible.
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August 2020 by Sam B.
Always have problems when we come here, definitely losing our business. Will start using rite aid from now on
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May 2020 by Isel S.
Just an unfriendly, grouchy man(hope he's not a manager) is always at the front register when I go in. He never says 'hi' or engages with customers...he just doesn't look happy working there...
