AT&T Store in Ridgecrest offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. Customers can choose from a variety of wireless data plans, including flexible prepaid options with no annual contract or credit check. The store's 5G service comes included with all unlimited data plans at no extra cost. The customer service experience at this AT&T location is consistently praised. Employees like Larisha, Austin, Eric, and Andres are described as professional, effective, and genuinely committed to helping customers. They are knowledgeable, patient, and go the extra mile to ensure customer satisfaction, even when faced with complex technical issues. Customers appreciate the store's ability to quickly resolve problems and set up new devices, saving them time and money. The staff's commitment to providing excellent service is evident in their willingness to explore all options and find the best solutions for each individual's needs. Overall, the AT&T Store in Ridgecrest is a reliable destination for wireless products and services, with a customer-focused team that strives to deliver a positive and hassle-free experience.
Always friendly and happy to help. I came in close to closing time and they were still happy to help.
October 2023
New phone and “simple” instructions didn’t work. Eric at AT&T got the new phone up and running for my phone and then did the same for my sister’s new phone. Quick and easy and in a lot less time than the 3 hours I spent trying to get it working before going to AT&T store.
October 2023
The employees of this store are so good,smart, and genuinely want to help. It's a long story and I wish I could go through every detail but all I can say is Austin, Eric, and Andres worked as a great team to get me up and running in quick order. Thank you!
