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March 2023 by Joe Martin
I heard about the property management division of this business through word of mouth and called regarding rentals they might have available.The person who answered the phone was very well informed and was able to answer all my questions without delay.I visited the next day and found a full window with all the rentals they were offering, pictures and full details.The rental application was well designed and Ias easy to fill out as possible. The staff was friendly and helpful.
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September 2022 by Rebecca Gasser
I wish I could give a better review. We were tenants in 431 Abigail st. Ridgecrest. Bc we procured trash”which we were trying to spring clean and become minimalistic.” They assumed the home would be trashed in the inside. Which wasn’t the case. The house was pristine/clean with hardly any damage. Our neighbors on the left of us were horrible. They would constantly call the cops for anything and everything. Example: “after driving many hours to get home we quickly parked in front of our place facing the wrong direction” we were trying to just hurry to carry our kids to bed. We got up to change the direction of the car and they had called the police station to give us a ticket that morning. Absolutely ridiculous. These are the neighbors that call the landlord every day to tell them what you are doing. To find anything and everything wrong they think you are doing. We were always on time paying rent. We kept the home clean and without damage. Yes l, we procured trash and missed a few weeks of trash days bc we had to attend a funeral far away and was not there. I suggest if you are a family looking for a home don’t rent there. The neighbors beside are wolf in sheeps clothing. Because of those neighbors I will suggest to everyone not to rent there. They will be the ones that cause the landlord to lose out on money.
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August 2022 by Darcie Keith
Where do I begin..... Christine and her team are by far the MOST PROFESSIONAL, FRIENDLY, and KNOWLEDGEABLE people I have worked worked with. I told her what I wanted and she delivered in the first day of showings. I purchased a house not yet on the market and Christine did an amazing job matching me up with the perfect house! The process was so smooth and flawless, I want to buy a house every week with them! AMAZING TEAM is an understatement and Coldwell Bank is lucky to have them!!!
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August 2022 by Jo Peterson
Even though I live 400 miles from Ridgecrest, Christine Dosen handled the sale with expertise, expediency & courtesy. She was always quick to respond to any inquiries and make any necessary arrangements. I feel very fortunate for her being my agent. Coldwell Banker Best Realty should feel lucky she is one of their agents! I am forever grateful to her.
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July 2022 by erik wunderlich
I could not have had a better experience :) Zachary Moore listened carefully, was friendly and very professional.The entire process went smoothly and I couldn't be happier with my new home!Thank you for all that you do Zach and Ridgecrest team at Coldwell! You have my respect and business forever :)Erik Wunderlich
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July 2022 by Kevin Turf
So far not so good. Put in my application a long time ago and zero feedback from the group. You think they would be on it to help find a home. Oh well.
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June 2022 by L.K.M Gasser
I wish I could give a better review. We were tenants in 431 Abigail st. Ridgecrest. Bc we procured trash”which we were trying to spring clean and become minimalistic.” They assumed the home would be trashed in the inside. Which wasn’t the case. The house was pristine/clean with hardly any damage. Our neighbors on the left of us were horrible. They would constantly call the cops for anything and everything. Example: “after driving many hours to get home we quickly parked in front of our place facing the wrong direction” we were trying to just hurry to carry our kids to bed. We got up to change the direction of the car and they had called the police station to give us a ticket that morning. Absolutely ridiculous. These are the neighbors that call the landlord every day to tell them what you are doing. To find anything and everything wrong they think you are doing. We were always on time paying rent. We kept the home clean and without damage. Yes l, we procured trash and missed a few weeks of trash days bc we had to attend a funeral far away and was not there. I suggest if you are a family looking for a home don’t rent there. The neighbors beside are wolf in sheeps clothing. Because of those neighbors I will suggest to everyone not to rent there. They will be the ones that cause the landlord to lose out on money.
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March 2022 by Rachel Woods
Clint Freeman is awesome, assisted me with the purchase of my first home. Clint informed me about the process of buying and what to expect. If you're considering buying or selling your home I'd definitely recommend Coldwell Banking.
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March 2022 by Bluezy G.
If I could give negative stars I would. Let me preface this by saying my current landlord is raising my rent almost 200% over the next few months, and is selling the property, which has caused me to look for other lodgings, so I was looking at more affordable areas. Also, going in, I knew my credit was not perfect but it was not bottom barrel either, so I happened upon a few properties on a few different websites (zumper, zwillow, trulia, etc...) and they were managed or being represented by this rental agency. I found one that I really liked and since I had the qualifications, I applied. I am very transparent, and understood that my credit was not stupendous, but I have been working on it, and formerly worked for a company that was involved in a major information leak, and some items were opened fraudulently in my name. I have been working to get them removed and let the rental agency know that and even provided a letter that was supplied to me by that employer after the hack happened. All other qualifications were met, and I was willing to put down a doubled deposit and/or a few month's rent in advance to show that I was serious about renting the property. I have a stable job and work from home, so I thought it ideal. One of their associates reached out me a day after I submitted my application to ask some questions, to which I answered promptly. I waited, and then on the 4th day, I reached out to check on the status, to which I was told I was approved by the homeowner (see screenshots). I was elated, and relieved and was about to call them to find out next steps, when a property manager by the name of Sherrie called me. She said that my approval was a "mistake" and that the homeowner actually denied my application. She proceeds to ask me "have you seen what is on your credit report?" to which I replied yes and that I had a copy of the background check that they had run on me. She seemed shocked and surprised by this, and went on to say that she had been on vacation and some her underlings had been trying to take care of things while she was away and she had just gotten back and that it was a miscommunication. Really? Nice training you have there. She also went on to say that the homeowner was worried about getting the rent on time. I have been at my current address for 5 years, and never missed one single payment and had they actually talked to my landlord, they would have known that. Not to mention I could have given them bank statements showing one account having at least 12,000 bucks in it. The landlord would have been paid, and promptly. Guess they judged a book by its cover, instead of reading the back too. SMH. Needless to say, I was crestfallen and just could not believe the incompetency shown here, not to mention she was not apologetic in any way that one of her employees made such a monumental mistake. As if home hunting is not stressful enough. Maybe I dodged a bullet, so I am putting this up so others can beware. I would not recommend this agency, and be warned that most of the other agencies are in cahoots with them, because Sherrie advised that if I wanted to apply to any other agency to contact them first so they could send my application over to them. Why would I trust you to do that after telling me a got approved when I didn't? Your office cannot seem to get simple messages right so how could I trust you from this point on? Additionally, I found out that they never reached out to any of my references or supervisor (I checked) so I suppose they saw my 640 score and dismissed me immediately. Not even sure if they really told the homeowner, because judging by the texts, they were actually interested in me as a candidate. I would not be surprised if they told her I had just withdrawn my application. SO be warned. This place seems a bit shady and at the very least not thorough and gives false hope.
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November 2021 by Aarron S.
Zachary Moore at Coldwell Banker Best Realty in Ridgecrest, is the best. He is kind, generous and patient, he is honest and walks his clients through the process of buying or selling and is by their side every step of the way. He is my realtor and even when we were done with everything we could do during the purchase, he called to check in just to tell us there was still no news on what we were waiting for but everything was still on track for our close date. He made time for us in his already busy schedule to show us houses that we wanted to see and once we chose our new home, he showed it to us as many times as we wanted until we had keys in hand. I can't say enough good things about Zach. Thank you again Zach for helping us along the way to getting the place we now call home.
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October 2021 by Bridgette M.
After careful consideration in whether or not we should even write this review, we decided it would be best to let someone know of how incompetent and inconsistent this location could be. We submitted an application to the company with interest in multiple properties as we are unfamiliar with the area and are moving here for my husbands new employment also, we currently live more than 4 hours away. We were told to submit an application and then we could see properties we asked if we would be able to see properties that same day was told yes we could. Lie #1: So, once submitted, the application could be pulled and then submitted to multiple properties. ((Low and behold that was incorrect information and this was not the first time getting incorrect information the lies and deceit just flow naturally from each person you speak to on the phone they make up rules as you go (all except jinny who was extremely professional and didn't commit to anything she was unsure about and for that we would like to exclude her from the group of habitual liars) anyhow we paid the fees associated with the applications submitted any other information needed)) Lie #2: We called and asked for a update on our application and was told it would take 24-72 hours for them to submit and then go from there (which was not previously stated to us when submitted) so we waited the time that had been quoted to us (not just time pulled out of thin air one of your reps told us that it would take 24-72 hours) So we the then called for a status update on the pending application and once again Lie#3: Well on your. application it says that you have pets so thats why its taking so long... Ma'am i am allergic to all pet dander I have no pets I marked no pets we downloaded a copy of the submitted applications what do you mean? Well, thats whats taking so long and there are two other applications submitted for the property you selected so yeah... I explained that we were interested in multiple properties and you were going to figure out our cap (income cap cant go over this amount) then get back to us on properties within that cap... who told you that?! that's not here IN YOUR FILE I only have you down for said property... Okay is there someone i can speak to about this that can actually help me is there a sales rep available because its becoming ridiculous and at this point we need facts and clearity... person states I totally understands then transfers directly to sales rep voicemail left a message hung up. At this point we were completely fed up with the situation Next day same thing was given the runaround asking questions that have been already answered on the application and still getting nowhere constantly transferred to voicemails and receiving no contact in regards to messages left with sales reps amary until we decided to reach out their regional manager J.P. due to lack of communication and blatant disregard for time once again im 4 hours away I at this point need to set up time to take away from work and school to view properties and drive up there because my husband is currently up there working 16 days 6 days a week. I get a call after leaving a message J.P from amary who was extremely unhelpful rude crast and just down right nasty like someone had spit in her coffee and she peg me as the culprit. Constantly being dismissive to my needs, underhanded comments talking over me just being "ghetto" for someone some of the thing said were as follows: "well you can figure that out yourself" "welp your husband can do it hes u here right what's the problem?" "oh well the property wants this and so no" "who told you that no" " that's just not how its done so no" the whole conversations tone was that's a you problem, not a we problem, all while in the same breath talking over me interrupting my statements and its already frustrating not getting answers over that phone then i finally have someone on the phone and their being just as rude i had enough of the tomfoolery and ask
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July 2021 by Elaine L.
We were shown a house but when we went back with an inspector it smelled of cat spray so bad I thought I would vomit! I had cats too. They had obviously aired it out before we came the first time!!! They said the cupboards in the pictures in the garage were taken out because they smelled so bad! First, I have seen several realty companies that show or advertise things that aren't on the property. One said a pool but it was filled in with dirt, this one no cabinets. When I went to realty school this was something the realty company could be held liable for false advertising. Not that you can trust any realtor as they say they are in the top few on the dishonest list, used car salesmen number one and lawyers close second. Funny thing (not so funny) the country is run by people with law degrees!
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June 2021 by Austin Wilhelm
Failed to notify of impending deadlines. Called at odd hours and weekends. Does not listen to the client concerns then argues with them. Then mass blast emails to staff saying the client was wrong and the reason a deal won't go. Incredibly unprofessional and inconsiderate.
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April 2021 by Jim Ehrhart
Fong Tidwell was most helpful as I tried to navigate the Kafkaesque labyrinth of paperwork and delays leading to the closing of my home purchase.She is friendly and always looks out for the interests of her client!
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August 2020 by Taylor S.
I have been working with Janet Olmsted on purchasing a home in the area. Due to unforeseen and horrible circumstances, I was unable to purchase the home. When calling to receive a cancellation form, Janet personally attacked me and my personal situation with my soon-to-be ex-husband. She claimed that I seemed "just fine" the last time she saw me during the walk through. Sometimes people have to back out of deals...it does not give anyone the right to belittle you and shame you! That's part of being a real estate agent! No agent should EVER shame you for leaving an abusive relationship all because the house was in escrow. Not okay! I will never be using this agent or this company again! Janet was extremely unprofessional!