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January 2024 by Ridgecrest Wack
Makes dealing with nationwide much easier
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March 2022 by templeofdooom
Changed my homeowners insurance to renters insurance without any problems.
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October 2021 by Delvon Hunt
Very professional direct and helpful.
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March 2021 by Riley
Needed to make a claim and made it.Friendly staff.
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January 2021 by R Rialb
I've been a customer with this office since about 2002, they brokered my auto and home insurance. In those early days everything was great, then my agent retired and things were never the same. At one point I let them know I moved, yet only one of the policies followed me. I called to get the other policy mailed to me and thought it was fixed, but no. Called again, and thought it was fixed, AGAIN NO. I gave up and just cancelled that policy (auto).Recently I sold the home and needed to cancel that policy. Covid has put the office to go by remote, so you leave a message and they "will call you back". I called and left messages with them 3 times in a 10 day span and got no return call. Then about a week later I received an email from them giving all the phone numbers of the companies they represent.That is LOUSEY customer service!
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November 2020 by Marlene
Great customer service! We spoke with Christina and she was so nice! Shes professional and such a great person. We're glad we got to meet her. I really recommend her!Thank you Christina!!
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November 2020 by R Nutter
Perfect
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July 2020 by Jennifer W.
IWV INSURANCE AGENCEY LLC in Ridgecrest Ca. uses Dairyland Insurance to cover our Automobile policy. PLEASE BEWARE of them. Dairyland Insurance is THE WORST insurance company to deal with. The Claims Department has horrible customer service(Karmen Koehmstedt). The Claims Department said we weren't covered and I had to email them to show them that yes indeed we were covered. HIGH PREMIUM'S, HORRIBLE CUSTOMER SERVICE!!!
