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“I have never had a problem with this post office. The people working there go over and above to help you out when you have packages and I always have a lot! I really appreciate all of their hard work!! They are great!!! And they are always super kind and friendly as well.”
“I had a great experience today at this location. The lady named Sequoia is very helpful and informative while I was mailing something abroad. Go there early right after they open, almost no line.”
“Such a beautiful old historic building. I went in the other day asking for a change of address. The attendant said there were no change of address forms. He completely forgot to mention it was possible to do it online. ? I got the feeling...(I might be wrong) he was just among excuses and really didn't care. Because the USPS attendant smirked. I prefer going to UPS store...whether they don't smirk.”
“I’m so glad for this postal service! I have been having trouble changing address for my baby as she is no longer a minor and has no proof of address. The gentleman that helped us out was his day off and he went above and beyond to help us with this matter. I am so grateful for people like him that value their work and deliver great service! This for sure is my go to usps service from now on!”
“I got my baby’s passport picture taken and passport application processed in 10 minutes. The staff was so kind and helpful and even made my baby smile and gave her a little toy.”
“Please before you leave a negative review, reconsider all the good things these workers do and have to put up with, loads of everyone mail and complaints and pressure thats unforseen by the US government and micro-managing that we may be unaware of.
I appreciate them for all that they do for me, i receive packages daily and havent had any issues.I like that they are real people and NOT ROBOTS.If we arent careful, and continued slanderous reviews, our governments next step is to supercede/replace them with Robots....So lets give a shout out for all the GOOD Deeds they do which I'm happy about.GOOD DAY TO YA...”
“I’ve been coming to this location for years and recently disappointed to see counter employees constantly being berated by entitled rude customers. I appreciate the young lady and young man that is always behind the counter.”
“Nice little location. Parking can be tough. Traffic during school pick ups and drop offs can take a while. Really nice staff! It's my home PO so I may be bias :D”
“Normally i have had nothing but bad experiences with USPS whilst traveling the country but this branch has changed my opinion. Usually i find the clerks want nothing to do with people and strive to do almost as little as possible. I was helped today by Ken and he went above and beyond to try and help me out anyway he could. Thanks for your help you made my day!”
“I had just bought a house in Lake Arrowhead and was a little nervous on how to do things such as getting a mail box. I wish I could remember her name but she was so sweet and accommodating. She made sure I got a box that was easy for me to reach since I am a little older then most?”
“After having a bad experience with United Postal on Boulder Ave, customer service, Mauricio went out of his way to assist me with my passport renewal. He is very articulate, very knowledgeable, very friendly and gives the best service. Thank you Mauricio, I appreciated your assistance.”
“Very friendly employees !
Daniel the postmaster I believe ?
Well anyways he went above and beyond to make sure I received my priority mail as soon as possible he really made my day
and I appreciate his effort to provide the service that he provided!
Excellent customer service!
Thank you
Thank you
Thank you ?
✨ ⭐ ⭐ ⭐ ⭐”
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“These people really do their best under the circumstances. Being in the mountains can cause staffing issue in bad weather. Occasionally, a worker will socialize a little too long and hold up the line but nothing ridiculous. Overall a great post office, with a small-town vibe!”