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February 2024 by Barbara Morton
They always have what we need, very helpful and friendly
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December 2023 by Ernie Castillo
Great batteries and great customer service.
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November 2023 by Sherry The Secretary
As a woman walking into an auto parts store I have always found the employees of O'Reilly's to be understanding, helpful, and never condescending. They take their time to listen and answer every question I have. Thank you
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October 2023 by Eng. Matin Aman
Today I met one of your store 's sales man Mr Cesar . I was really impressed by his professionalism , dedication to the customer and store . Him was so helpful polite and took my care in highest level of the customer care. I am sure he will is gonna be great assets to your store and in the near future for the corporate office . wish him all the best and hope he achieves lots of glories and further successRegards,
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August 2023 by Jim Quartieri
Cesar, the parts specialist, helped me beyond belief: took all the time in the world to find the correct part 4 my Highlander.He is the quintessential customer service rep. and is extremely pleasant and knowledgeable.This man should have his in store. If I still had a business I'd hire him in a heartbeat.
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July 2023 by Zane Peters
As long as you don't need any of the normal services that an auto part store provides, this store is still terrible Oil containers always full, the alternator testing machines is Always broken, battery charger never works. The staff is not knowledgeable in auto parts Or their own store for that matter If you don't find the part number online first before you go in the likeliness of them finding it is slim to none. Or my personal favorite they find the part It says they have it in stock in multiple quantities but no one can find them
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May 2023 by Christopher Weinel
I was in today, 5/1 and picked up 2 wiper blades for my car and washer fluid. As I was filling the roommates car, I found out her blades were not doing so well. So, back to O’Reilly for 2 more! Got home and replaced one easy, other not so much. Back to the store for installation assistance! Shaun came out and immediately noticed the blade would not fit, and I (thinking ahead) brought out another one that looked like it would fit easier. Sure enough it did, and said not to worry about the slightly higher price for the other one. Awesome customer service and I’ll be back for blades, bulbs and anything else I feel comfortable with repairing myself. Thank you!!!
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May 2023 by william weisgerber
My wife had an absolute terrible experience. The mangager was rude, and had attitude problem. He acted as if my wife was bothering him by asking about her battery. She asked for help with her battery replacement, and the manager said, "well the answer would be no, if we were busy. Then he had his employee come out, who mumbled and rolled his eyes because he had to go out and check my wife' battery. He proceeds to check battery, still mumbling and acting very upset he was doing what he was asked to do. After checking battery, he just walks away from my wife. My wife, follows him in store, and says, whats going on with my battery? Again, the employee mumbles and again refuses to make eye contact. So, my wife asked what is going on with my battery? The answer, "no good". Meanwhile, the manager is wiping the store down during the whole time this was happening. My wife asks, are you guys about to close? It was 6pm, the manager replies, "no we close at 9pm" at this point, my wife still has not been offered a solution to her battery problem. Finally, she asks, do I need to buy new battery? Needless to say, the whole "customer service" and basic professional attitude, and common politeness is missing from this business. We will never come back, we will advise anyone who asks, never go to the Rio Linda O'Reillys. Very disappointing and rude experience. Advise, if you hate your job working there, do not work there.
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May 2023 by Julie Kowing
Always helpful, and Tiffani has a great sense of humor! Got what I needed and they listened to my budget concerns as well. Thanks O'Reillys!!
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May 2023 by Tabitha & Jay Jones&Baldwin
Great service, these guys are always so helpful and knowledgeable! Their friendly smiles always so welcoming.
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April 2023 by Arthur Kushner
Close and convenient. Staff are friendly. I go here atleast once a week for my various car projects.
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March 2023 by Leo Long
Needed O ring. They offer individual rings rather than being forced to buy a pkt at $$$. Fixed my problem for $1.30.
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February 2023 by dark phoenix
Really helpful when I have problems with my car or need help fixing things, there’s always a long line but the employees are always more then happy to help put parts in my car. They have done a lot to help me understand and actually learn how to do it instead of just doing it themselves. I really appreciate the help. It takes a while to actually get things though
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January 2023 by JAMES REVEIRA
Had a good experience with Wade's customer service. Very knowledgeable. Even helped me load all my items in my car.
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September 2022 by Steven Owen
Good customer service and they usually always get the parts right reasonable prices
