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December 2023 by brandi godfrey
Amazing staff especially for being so nice and working early on candle day.
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November 2023 by Alexandra C.
I visited this location for the first time it was very organized and everyone was very helpful except for one lady. Her name was Shelly, I had a few questions through out my trip and everyone was so helpful. But I had a question about a scent and Shelly happened to be close and I asked her if there was anything in that scent in stock. She went on to say "that is a seasonal thing and this is not the season" and if that was true and her tone wasn't so condescending that might have been an ok response. Also, I don't know when else a scent names "frozen lake" would be available!?!? As I continued shopping she was helping other people with no condescending attitude or tone! And no thanks to her I found a fully stocked candle display of GUESS WHAT......FROZEN LAKE!
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November 2023 by Bobbi Cole
I called Bath and body Works today, November 6, 2023 at 1:20 to the Riverbank store. My question to them was that I was having problems making the order on Sunday to get the deal on the wallflowers for $2.75. It was Monday morning when I tried again when I was getting it flashed in my email last hours to take a vantage of so I did but it wasn’t let me use the promo code so I made a call to Riverbank store where I was put on hold by the gentleman and then a female got on the phone and told me that I need not to hold the line open that I was stopping their store from getting calls and was treated very rude by her but then, when I told her to know, I was put on hold, and that was very rude of her to treat me like that. She still gave me no answer on how to use my promo code. Therefore, I didn’t get the deal I was after after all if I can give them a zero at this point I would so I will no longer be shopping with Bath and Bodyworks in Riverbank so instead of arguing with her, like she was trying to do with me, I chose to hang up on her
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November 2023 by Denise Camara
I'm disappointed they don't have my lotion, and I can't order online, but online says its at the store, so the left hand doesn't know what the right hand is doing.. I will call before I drive an hour to the store next time
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October 2023 by Nadia K.
Layla was beyond incredible. I was looking for a birthday gift for my mom and Layla was so patient and helpful to ensure I got what I thought was best. She even wrapped it for me. Everyone at this location is great!
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October 2023 by Matt
Clean store and friendly staff. Plenty of parking available and great selection of candles.
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September 2023 by Matt Torres
Clean store and friendly staff. Plenty of parking available and great selection of candles.
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September 2023 by Ellen M.
Came in for the hand soap sale. I am not thrilled with what they did to the Terracotta Canyon Bottle. Luckily, I saved my old bottles, which are so much prettier to replace the soap in.Also, found some nice new fragrances to try.Love my B&BW! ♡♡♡
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September 2023 by Bonnie Dawson
I went into this New Bath Body Works store and it is Beautiful ! The employees R nice & kind & helpful ! They didn't have my stuff I have to go Online ! Go to this store U will like it !
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September 2023 by Addy DG
The cashier , a women with blonde and really short hairwas so rude and seemed bothered to be working there . I ended up leaving without purchasing anything.
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April 2023 by Aliza T.
I had an instacart order and as soon as I walked through the door I was greeted with kindness and they were excited to help their customers. Manuel had excellent customer service and helped me make sure I found everything I needed with ease. 10/10 service!!!
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March 2023 by Miguel Alvarado
Great staff very helpful
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February 2023 by Mads Bay
Manuel was great, I was having trouble trying to find a particular scent and he was able to pin point it no problem. Thanks!
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January 2023 by Valerie H.
Candles always smell great and when you get them during candle day they're not bad price. Would recommend.
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December 2022 by Chris Isola
Went in today, they were very helpful and explained their sale. No weird vibes at all, and none of their associates gave me dirty looks or were judging what I bought or didn't buy. They are very professional and accommodating.
