-
March 2024 by JT
So I wasn’t even going to put a review on here after terrible haircuts they did for my three boys. But today I really got even more upset. I checked in on the app at 3:10pm and It told me I had a 36 minute wait. I went over there at 3:45 PM and got checked in at 3:50pm, at which time I received a text message that told me I would be up in about 15 minutes. At 4:25 PM. I still sit there waiting and the app now tells me I still have 13 minutes to go. First of all, this is the slowest place on earth for a haircut and secondly, if you’re going to use technology to make it accurate and convenient for your customers make sure it works. Absolutely terrible experience at this place two times now.
-
March 2024 by Jazmine Escobar
Michelle is awesome! Great service and friendly staff. Always a great experience.
-
January 2024 by laura jasso
Went for a quick haircut about a week ago, they're awsome!!
-
December 2023 by Mr.G Gonzales
The only place I got get my Hair cut...The Riverbank salon is the Best..Great Service, Good conversation Very Professional and Outstanding Staff..See you next Tuesday Ladies.Have a Better Day
-
October 2023 by Michael Bourgeois
Customer service needs major improvements
-
September 2023 by A C
Very nice & pleasant ladies. Very bad hair cut. They want you in & out. My hair was cut uneven & looks terrible.
-
September 2023 by Carlos Cousineau
Great spot for a haircut, everyone is so friendly!
-
July 2023 by Mel Velasco
No wait in and out for a men’s cut for my husband loved it
-
July 2023 by Warren Hatton
Desiree is a fabulous stylist. She has a radiant personality to boot. I will definitely be returning.Service: Haircut
-
March 2023 by Celine Lambert
Bad ever hair salonIf the hair styler doesn’t cut hair please don’t take a job on a salonMy hairs are asymmetric between left and right and I asked for a hair style with pic and I have a total different one and more more shorter ….If you are a man or if you would like just cut in line your hair the salon is ok but if you would like a real cut please go away
-
March 2023 by Miranda Moffitt
The person who cut my husbands hair was rude and she messed up on lining up the neck. Would not recommend
-
December 2022 by John Ferreira
The lady that cut our kids hair was fantastic. Didn't take too long and was able to get on the list from the app. Great experience.
-
December 2022 by JC Sunderland
I've been to this one a couple times and every time has been a good experience. Staff are friendly and skilled. They have been busy every time I've been, so I suggest checking in online, to save you time...but they can check you in and text you when they are ready for you.
-
December 2022 by Josue Jimenez
Very basic, the price is ok, but they just give you the basic haircut no matter what you tell them, they want you in and out as fast as possible to see the next customer.
-
November 2022 by Dillon T.
Worthless location. Attempted to check in online, and got a notification that "Online check-ins are fully booked". Decided to try to walk in, instead. Walked in to an empty salon, and a few stylists chatting in one of the front booths. After asking if I'd checked in online, and explaining it wouldn't allow me to; the stylist turned to her co-workers and began whispering amongst each other; only to turn back to me and say they weren't accepting walk-ins due to the amount of online check-ins. Again, I looked around the salon, as it was barren of any other customers. Laughed at the ridiculousness as I walked out. This isn't the first issue with this location, either. Their Online Check-in service is trash. The queue will jump from, let's say 20 minutes, up to 60+ Minutes, without any particular reason other than possibly a shift-change? Bottom line-- If you're looking for a decent haircut from a staff that cares, then try the Dale Road location. This location is a bummer.