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February 2024 by Michelle Huggins
Verizon Associates was very helpful, friendly and informative
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January 2024 by Janna Maris
Went in to switch from t-mobile to verizon. Deanna’s service was great and she had us in & out in UNDER thirty minutes!
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December 2023 by Dreamer T.
My husband and I visited this store to move our cell service and to purchase a new phone as a Christmas present for my son. Deanna handled our entire customer experience and made everything so simple and seamless throughout the entire process. We walked away with what we feel will be a superior cell service and also a new iPhone for less than $100 out the door. Deanna added additional discounts too. We highly recommend this store and Deanna if you choose to visit this store.
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December 2023 by Mercedes Vazquez
Goose was very polite and very helpful one of my best experiences at Verizon
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November 2023 by Sam Nguyen
Very happy with my visit. Taivon is very helpful and made the process very easy! Would definitely come back because of her!
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November 2023 by Yvonne Romero
Deanna was extremely helpful and went out of her way to make sure we had a great experience. She kept the conversation going and let us know about the new iPhone as well as all of the add ons and promotions both times she went in. Definitely would want to keep coming in specifically for her.
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November 2023 by Dannen Tebaldi
Both my husband and I have had wonderful experiences with Deanna and she was so sweet and attentive to help us keep our 2 year old son occupied while setting up my new phone!
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November 2023 by dania ruiz
Deanna’s the one!!! Supper helpful and patient made sure I understood everything before walking out. Great personality would def go back.
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September 2023 by Jesse D.
I wish I would've looked at the other reviews before going to this store... Do not recommend 0/10 I wish I could give no stars..
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August 2023 by Toby V.
We came in to purchase new phones, they didn't have the phones in stock and was told we needed to leave our old phones in order to receive the new phone. We were told that the accessories were mandatory to purchase or the phone warranty would be void, we were not told that we would be double charged per device to activate each device. The staff was not professional at all dis not tell us the cost until they ran my credit card. The inside of the building was very uncomfortable due to the air conditioner malfunction, the employees were more concerned about going home instead of helping the customer. Several people came in and the staff made every excuse not to help. I DO NOT RECOMMEND anyone to shop or do business with this location.
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August 2023 by Alexandria Gaynor
Excellent service. Thank you Dafne and Deanna. My daughter also had excellent service from Gustavo.
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July 2023 by Katie Riddle
I went in to trade my old phone for a new one and Deanna made the experience seamless for me. She’s new to the store but it definitely didn’t feel like it. She was friendly and professional and made the time it takes to process a new phone go quickly.
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July 2023 by Humberto V.
Would not recommend this location, some of the people that work there are unprofessional. Victra slogan is having intergrity for the guest, but surely they don't even use it to their customers. I worked here and they would rather let someone go that actually does their job right with integrity, rather than misleading workers that are adding things that the customer doesn't want. There is favoritism in the workplace and that is unacceptable. The manager CHRISTOPHER WILKERSON is nothing but a problem starter, he will talk so much negative things about customers, co workers and management, and knowing that he is still manager disgust me because he does not deserve his position. I had to find out from other employees that he didn't like me and was too scared to tell me about it. What kind of manager talks negative about their coworkers? I've also heard him talking about employees behind their backs. He was also trying to find any little thing to fire an employee because I've heard it from him, from his mouth. I'm sure he did that to me and a previous coworker. This manager is lazy and uses people to get what he wants. Countless times he would expect us "Sales Consultant" to do his work which was crazy because he was the sole called "manager." The manager should be confronting the specific employee, and not telling other coworkers about it. That's how things go around in the workplace. Anyways, got in trouble for sending a customer to another store because we didn't have a SIM card at the store even though it was the same company because all they care about are their numbers, etc;. I also let him know I was running late because I had got pulled over, was not even 10 minutes late and the store was busy. He had the audacity to use me to get what he wanted by having me stay for about half of my shift to finally tell me, that I'm no longer an employee. I mentioned to him what was the reason why? He brushed me off to contact HR about it, so he can cover his ass which is some shady stuff so imagine about what he does to the customers? I felt used because if he was going to fire me why couldn't he have just done it right when I started my shift, and wants to explain that I have previous violated procedures but didn't want to tell me why though I'm getting fired, like what procedures did I mess up. Ther are way more instances ca but it's too much...
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July 2023 by Monica Temps
Jennifer was amazing!!! These days it's very rare to get friendly customer service, but her help was above 10. Most of all I felt like it was authentic and genuine which makes me want to only visit the store she is at.
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July 2023 by Michelle Tello
Thank you so much Daniel was amazing and helpful and helped me pick out the best phone and the best plan that fit my needs! Couldn't ask for a better Verizon representativehe wasn't pushy!Thank you Daniel for a great experience!
