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December 2025 by Ken “Dr. C.” Coakley
This last maintenance on my vehicle (timing chain) cost me a little more than I am used to paying, but the process, work, communication and overall customer care was very reassuring. Five stars for L. Gelmayer and M. Espinoza.
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December 2025 by NEW NEW
Diego has AWESOME customer service service in the repair department. The service department NEEDS help but his is on point!!!!
😎💜🚗
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November 2025 by Holly Molinari
I am completely disappointed in the professionalism of the finance department of this dealership. I am TRYING to purchase a Defender remotely, I wired my down payment, 11/5/25 at 6am. I contacted USAA to be sure I’d completed everything needed for financing. On 11/5/25 Steven Morales, finance department, emailed USAA for the remaining funds which they need to receive prior to the vehicle being shipped to me. On 11/6/25 I received a phone call from the shipping company, within a few hours I received a call from the dealership saying they “jumped the gun” on contacting the shipper as they needed the funding from USAA first. No problem, I understand.
5 days later with no call from the dealership I called USAA to check the progress, they never received any paperwork from the dealership! Had I not checked myself I’f still be waiting!!! Steven Morales sent the paperwork to an incorrect email address, that email would have been kicked back to him (or the dealership) and should have been corrected. Had I not checked MYSELF I’d still be waiting…I alerted him via email of the error, more than 24 hours later and still ZERO response from him or anyone else at the dealership, NOTHING!! If I wasn’t already 98% done with this deal I’d tell them to keep the damn thing.
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November 2025 by R A
Excellent service, extremely professional. Astor Whitfield made great recommendations and matched me with the perfect car. Sean Greene made the financing process was equally smooth. Highly recommend, thanks to the quality of service.
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October 2025 by Kelly Pennello
Very smooth process, did everything remotely signed and car delivered. Heath Friedman Was extremely helpful and patient during my process. Highly recommend.
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September 2025 by Yari Moghadam
Hands down the best car-buying experience I’ve ever had. I worked with Ryan Kim, whose professionalism and care were evident from the very beginning. He showed real dedication in finding a deal that both sides found fair, and I was able to drive away with the car I wanted within just two hours of walking in. I also really appreciated the thoughtful touches, like the keychains and handwritten note. The on-site coffee bar, complete with a barista, also stood out to me! I highly recommend this dealership and Ryan in particular to anyone looking to buy a Jaguar or Land Rover.
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August 2025 by Dino Provenzano
Just took home a 2022 Jaguar XF R-Dynamic SE from this dealership. AJ and Sean both helped me out as it was my first time at a dealership. Amazing dealership and amazing staff. 100% Recommend checking them out if you're in the market for a beautiful ride.
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August 2025 by Ivette Frutos
Patrick and Sean were the best and most helpful agents. In and out super quick. Had my eye on a Toyota they had on their lot and just knew I had to go back for it. Also, huge shoutout to Eduardo for getting my car clean and ready to go!
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August 2025 by Randy Sottile
I just took delivery of a new Jaguar F-Type convertible from this dealership. A truly outstanding buying experience. Professional, seasoned sales representatives. Mine was Heath, but chatted with others, and they were equally knowlegable. I will return next year to purchase a new Land Rover from this dealership. HIghly recommend.
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August 2025 by Kahlil Rubio
I’ve been servicing my Jaguar at the Riverside Jaguar Land Rover since 2018, but my last two visits have been awful. The lack of communication and conflicting information between different service managers have been extremely frustrating. I will never bring my Jaguar back to this location. Save yourself the headache—avoid Riverside and take your Jaguar or Land Rover to another dealership. Consider this your warning.
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July 2025 by Kathy Breedlove
great experience with Brian and the service department! I was driving from San Diego to Palm Springs just before the holiday weekend and my AC stopped working on the way. With 2 dogs in the car, this was a real problem! The service team was amazing, they were ready when I arrived with water for me and the dogs (and dog treats), they checked it out on the spot and were able to replace the filter and get me back on the road in less than 20 minutes. No charge for the filter and they offered a car wash :) Their great service saved me from what could have been a major inconvenience on my vacation.
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June 2025 by Nasty Kix Fit
I purchased my dream car here on 11-02-04. I had been looking at other dealerships as well. But this car was in prestine condition so I chose it. Now the sales rep Pedro was amazing. Did not pressure me, did not try to add any hidden fees & was even able to help me with discounts to get me within my budget. The sales manager Steven was awesome as well. Very professional knowledgeable & he even discounted the car a little more to help put me at ease even more. I definitely will recommend this establishment to anyone in the market for a beautiful vehicle & great customer service. Thank you Pedro & Steven. You are much appreciated 👍🏿
Only issue I have is that after the fact I found out only 1 of the 2 keys is activated & no one got back to me about what you guys could do to get the 2nd activated & also boon got back to me about the puddle light in the driver side door that doesn't work correctly. I spoke to Pedro about both issues but never heard anything back from him
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May 2025 by Jeff Hubbs
Sales manager here named jeff and the salesman Albert
I Asked to give the out the door price for the price asked and the sales manager jeff insisted that I came from a different planet lol very rude did not come in peace and broke the deal over the rude behavior
Please consider having employees with better customer care could have made a deal if it was for the rude attitude
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May 2025 by Orbotic Systems
Aaron and Steve were great. Made purchasing an easy and painless process.
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April 2025 by Stan Ezratty
Ryan was amazing to work with , the entire process was so streamlined and efficient. Overall a fantastic experience, will definitely go back to him for my next car . This is our 2nd F- Pace and we love it.
