Arthritis Medical Clinic

Hours: Arthritis Medical Clinic is a healthcare facility that provides rheumatology services, with a team of professional and compassionate doctors. Patients appreciate the attentive care and the doctors' willingness to listen, answer questions, and offer hope for managing arthritis. The clinic features an online portal where patients can access records, prescriptions, and communicate with staff, making it convenient for some aspects of care. However, some patients have expressed concerns about billing practices, noting additional fees such as a service fee for credit card payments and charges for disposable masks, which are uncommon in other medical settings. There have also been issues with billing for tests like bone density exams, where patients are charged even when not seeing the doctor. Refill requests have occasionally been problematic, with delays in medication delivery despite repeated efforts by patients and staff. Despite these challenges, the clinic is generally viewed positively for its treatment quality and the staff's professionalism, although administrative issues around billing and medication refills have caused frustration for some. Overall, it is a place where patients receive attentive arthritis care, but improvements in billing practices and medication management could enhance the experience.

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1. Riverside, California