“We recently purchased a Mercedes van from Walter’s Mercedes-Benz Sprinter of Riverside, and this was hands down the best dealership experience my husband and I have ever had.
From the very beginning, the transparency and professionalism stood out. Our salesperson, David Alcantar, was absolutely incredible to work with. He was knowledgeable, patient, and refreshingly laid-back. There was zero pressure at any point, which made us feel comfortable and confident throughout the entire process. David took the time to answer all of our questions thoroughly and honestly, and he truly listened to what we were looking for instead of trying to push a sale.
Pricing was a huge win for us, especially because we had a trade-in. Not only did they give us the best price on the van, but they also took our trade-in seriously and gave us the best numbers we saw compared to any other dealership. After visiting multiple dealers and feeling discouraged elsewhere, Walter’s was the only place that made us feel like our business truly mattered. Everything was clear, upfront, and transparent—not just with us, but with every customer we saw being helped.
We also want to specifically recognize the manager, who was incredibly understanding of our situation and went above and beyond to work with us on pricing and trade-in value. He genuinely cared about helping us and about keeping us as long-term customers, which made a huge difference.
Delivery day exceeded expectations as well. Another team member took the time to carefully walk us through the van’s features, made sure we were completely comfortable before driving off, and didn’t rush us at all. They even took pictures with us, which was such a thoughtful and personal touch. And yes—the snacks were amazing, which just added to the overall experience ?
After dealing with several other dealerships that left us frustrated, Walter’s Mercedes-Benz Sprinter of Riverside truly knocked it out of the park. David did an outstanding job, the management team was supportive and understanding, and every person we interacted with made us feel valued.
A huge thank you to David, the manager, and the entire Walter’s team. We couldn’t be happier with our Mercedes van and would highly recommend this dealership to anyone looking for a smooth, honest, and genuinely positive buying experience.”
“It was a distinct pleasure to engage with the exceptional team at Porsche Riverside, specifically Alexis, John Beech, and Chris (FM), during my recent vehicle acquisition. Their collective expertise and unwavering commitment were instrumental in guiding me through the process of selecting my ideal car.
From the outset, their attentiveness to my specific preferences and requirements was paramount, ensuring a truly personalized and comfortable experience. I particularly appreciated the professional and respectful environment, which was entirely devoid of any sales pressure, allowing me to make decisions confidently and at my own pace.
The entire transaction was remarkably efficient, concluding in approximately one hour, a testament to the seamless coordination and professionalism of the staff. Following the finalization of the purchase, Alexis provided a comprehensive and informative tour of the vehicle's features, an invaluable service that further enhanced my satisfaction.
Based on this outstanding experience, I wholeheartedly recommend Porsche Riverside to anyone seeking not only a premium vehicle but also unparalleled customer service. The professionalism of the staff, coupled with an impressive selection of vehicles, truly sets this dealership apart.”
“Christian was extremely helpful, showed us every car we wanted to see, found the car we loved and gave us a great price. Excellent welcoming dealership, great service, excellent experience.”
“The guys were so awesome and professional. They recommended services that I know I needed and did not charge a lot for the services. They let me know every move. I'll definitely be returning.”
“Jim's Auto has been a great find for me. I found wonderful service for my vehicles and they make me feel like family when I go there. Their work is outstanding at a reasonable cost. I give them 5 stars and will continue to use them exclusively in the future.”
“This was A difficult 5 star. Almost didn't buy from Riverside Dealer. If it was not for Daniel intervening and taking action almost 2 hours after I got there. So, I called to set, and appointment and Daniel booked it for 2pm. I wanted to see a 2024 Silverado with 9,000 miles. When I got there Daniel introduces herself and handed me over to a sales rep. (forgot the guy's name) and told him what truck I had inquired about. He grabbed the keys and took me to test drive it, but I soon realized it had the 2.7 turbo engine (Something new to me in a big truck) I was not convinced of it and asked to see a similar truck with a 5.3 but no 4x4. we walked the Lot back and forth a few times and he tries putting me on a Z71 (nice truck but not convinced that it was the right truck for me) I liked the 5.3 and power but no need for a 4x4. So, I asked him if he can show me a LT with no 4x4. He had me walk back and forth on the lot and he was getting frustrated, he said he did not have anything like I was looking for and continued pushing me on Z71. By this time it was well over 100 degrees temperature, so I told him I needed a water break and cool off inside. We sat inside and he brought us water and introduces us to another sales rep. This gentleman was new to the dealership and showed me another truck, but it had the 2.7 turbo and for the first time he explained the features and tech of the truck. I made it clear that I did not want a 2.7 and he took me back inside. It was hot! at this point I was on hydrate and go home for the day mode, I told them they don't have what I'm looking for and not buying today. I'm just resting and cooling off from the heat and I'll be on my way. This when I notices that two sales reps were chatting and went back to Daniel, at which point Daniel came to me and sat down and asked he how I was doing and took her time asking me what I was looking for in a truck and how I was going to use it and what color, features I would like...etc. She said hydrate and wait right here will look up the truck and see if we can find one in our inventory for you. A few minutes later she came back with another sales rep and walked me into an office where they searched for the truck I was looking for. They said please sit here and we will bring it to the front for you to see. It was not 5 minutes, and the truck was sitting Infront of the lot. I checked it out and it was Exactly what I was looking for. Finally, after 2 hours.
From there the Process was Smooth negotiations were fast and fair and financing was fast and efficient. I saw the other two sales reps bickering and saying they wanted to split commissions with the 3rd rep that helped me and that was not nice to see as a customer. Especially when they were not helpful, but that's your problem. I got my truck. Thank you, Daniel.
Hope you can Coach your sales reps a bit better.”
“The employee or owner was pretty much closed but opened up for me to change out my sons tire it was already cracking which i mew was tire rott. He changed out the tire really fast as i walked my son to practice across the street . I felt like he went above and beyond to take care of me great service would recommend him to anyone who meeds new tires or wheels”
“I needed an engine swap on my 02 Acura TL for a reasonable price with reliable labor. Andrew and his brother did not disappoint in sticking to their word, "we don't wanna do the same job twice". Its been about 3 weeks now and my car runs good as new. I am very impressed and grateful to be a customer for Honda and Foreign Auto. Highly recommend for any engine needs. Cheers guys”
“Always a great experience!!
The guys there are always super friendly and I never feel like I'm trying to be sold stuff I don't need because I'm a woman!!
My family and I all go to this location!!
Alessandro and the 60 freeway!”
“Edgar at Caliber Collision was the best! Our car was like new and completed 2 days ahead of schedule! They were helpful, friendly and professional! 10 out of 10!!!”
“I had such a great experience at this dealership, all thanks to my service advisor, Morgan! From the moment I pulled in, Morgan was super friendly, helpful, and made the whole process easy and stress-free. Morgan kept me updated, answered all my questions, and made sure everything was done right. Thank you!”
“Best car service in Riverside, as far as I’m concerned! I got a flat tire and thought for sure I’d have to buy a new one. They called ahead of my appointment time to ensure they had the size tire I needed before I made the drive over. The proactiveness and forethought really reflects well on them. To make it even better, they then patched the old one for free and sent me on my way. They could have easily gouged me for a whole new tire, but chose to patch the old one on the house! I’ve come to them for a few car issues before and been satisfied, but that kind gesture earned them some serious loyalty from me.”
“Carlos did a fabulous job of making the buying experience so pain-free and pleasant. He answered all of our questions gave us a quick tutorial on the vehicle which was very helpful. Thank you again. You guys did a great job.”
“Amazing communication, was after a particular abs pump set up, guy found it amongst his standing vans, is gonna pull it and get it for me. Fingers crossed my van accepts the part.”
“I had an amazing experience buying my new Lexus thanks to the incredible team at Gorge, especially Gabriel. From the moment I walked in, Gabriel went above and beyond to make the process smooth, honest, and enjoyable. He really listened to what I wanted, made sure I got everything I needed for my country trade-in, and never made me feel pressured.
This was by far one of the best car-buying experiences I’ve ever had. If you’re looking for great service, a fair deal, and a team that truly cares—ask for Gabriel. Highly recommend!”
“Recently took my truck into this location and got it back looking brand new. Highly recommend this location and how great the staff are and hats off to the Manager Daniel for making it a smooth process and easy process.”
“Very helpful, they reviewed the brakes on my Subaru and said I still had some time, maybe six weeks to two months. Gave me an estimate for the work. I took the car home and brought it back in six weeks. They gave me new rear brakes for the original quote. They are a very honest and a good repair shop, I’m glad to know that I can always take my a Subaru to a reliable repair shop!”
“Best auto center in town. Wali and Tiger are great people. They are honest with what the car needs and explain it with detail for us to understand what the problem is. I’ve been there several times and they don’t disappoint.”
“I came here to Picasso to have my Tesla fixed after an accident that I was in. I had my car with them for almost a month and when I got it back, I was extremely pleased with the body work they did! My car looks great! The only concern I had, which is why I'm not giving it the total 5 star, is that they were supposed to replace my tire that was hit in the accident. The paperwork they provided me and the insurance of the other driver stated that the tire was replaced by a brand new one. However, when I got home from picking up my car, they still had the old one on there. I contacted them about this and was informed that they had made a mistake. I was upset that I had to drive back to the auto shop since I do not live in Riverside.”
“Juan! Diesel Masters! Thank you! I appreciate you guys going above and beyond to get my truck back into working order. It’s a means to provide for my family. Between Fritts Ford and Hemborg collectively having my truck for over 2 months and not solving the issue at hand. Diesel Masters came in and resolved the issue within a day, communicated along the way, and schooled me on some things ha. Juan even hit me with a follow up call to check if everything is still everything. As long as I have my 6.7 the Diesel Masters of Corona will be my trusted shop.
Thanks again.”
“Bruce is our mechanic. Absolutely trustworthy. Doesn't upsell products. Always a fair price. Doggedly determined to find and fix the issue. This is where you want to take your car.”
“I have had the best car purchase experience with Joshua Rambow at Walter's Audi. I've been a FAN of Walter's in Riverside and now a fan of Joshua Rambow.”
“Had a problem with broken clips and damaged engine splash shield. Mike took my car in and on the spot "jerry-rigged" a solution to put me back on the road. Well done! Grateful for the care and service!”
“Thank you to JR for making our first luxury car experience such a great one. From the start, he made us feel welcome and comfortable, even though we don’t know much about cars. He patiently answered all of our many questions and allowed us to test drive every car we were interested in without hesitation.
Even as time passed on a Sunday evening, JR stayed with us until the entire purchase process was completed. His dedication and kindness truly meant a lot to our family. We left the BMW Riverside location feeling satisfied, happy, and confident in our purchase, and we know we will enjoy this car every day.
We would absolutely recommend JR and BMW Riverside to our friends and family. This experience truly made our holiday memorable. Thank you again to JR and the entire BMW Riverside team!
Sincerely,
Patel Family!”
“I went to US Autocare hoping they could take a look at my car battery since the last two places I tried were fully booked. They got me in right away, and the mechanic did a fantastic job getting my battery secured and working perfectly. The best part? They didn’t even let me tip. It’s hard to find that kind of quick, friendly, and no-nonsense service these days. I’ll definitely be coming back next time I need something done!”
“Top notch service! I needed to find a shop to do the alignment on my vehicle, so I contacted Price Tires since they were close to my office. David was very helpful from the initial phone call to handing me my keys when the service was done. He was very detailed in their work and showed me where the measurements were prior to adjusting and what they're going to adjust them to. The price and time for everything was very reasonable. It was my first time there and definitely won't be the last time!”
“Frank & the B&J mechanics provide honest service. Very friendly, answers all questions & they call before any is work started & what they recommend.”
“Great, friendly, inexpensive, and fast service!!! My car needed the two rear tires fixed and I was in and out!!! Definitely recommend this tire shop!!! The owners brother, or I think cousin, owns a tire shop for semi-trucks up the block if any truckers need tire repair! Thank you guys so much!!!”
“Both of my tires were struck by a nail and caused me to have 2 flats. It was Saturday afternoon, it was pouring rain outside, Ramona Tire was the closest place to me while exiting the freeway. The only place that closed at 5 not 3. The guys there were all amazing and very helpful. They patched my tires and had me back on the road within an hour. I was very lucky to be so close to be able to drive to them.”
“This visit was a big deal for me -- I've been searching for a dependable place to service my car for the past four years. After a negative experience at a previous Mercedes-certified shop -- where it took over a month just to replace a brake line (a job that should realistically take no more than a couple of days) -- I was hesitant to trust another dealership. But I'm truly glad I gave this one a chance. From the moment I arrived, Ross Geiger went above and beyond. His communication was clear, consistent, and professional. He was thorough in explaining the process and set honest expectations from the start. It's rare to find someone committed to delivering a smooth and stress-free experience, and that made a huge difference for me. The actual work -- engine mount replacements and fixing a leaking cylinder with a new seal and O-ring -- was completed within three days, which was incredibly efficient. The car is now running beautifully and finally feels like it's back to how it should be. This is my first Mercedes, so keeping it in top shape really matters to me. I'll absolutely be returning for future service, and I'd like Ross Geiger to be my direct contact moving forward. He's earned my trust, and I'm happy to continue working with someone so dedicated to excellent customer service. Thanks again for turning what could have been just another repair into a genuinely positive experience.”