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February 2024 by Elena T.
Team was very helpful by orienting me about the best chains for my truck. Ramiro, the manager, was super kind and took the time to go through the details of my purchase. Thank you!
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January 2024 by AS S
The men on duty were very helpful & informative.
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January 2024 by Magui Martinez
Great price
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January 2024 by Marlene A. D.
HORRIBLE SERVICE!!!! Would never ever EVER recommend this place. My elderly grandpa went in earlier today and was discriminated by an employee. My grandpa asked for a Spanish speaker and was rudely responded with "this is America we speak English". We didn't catch the name but awful representation of what customer service is about. (Older man) For Riverside being such a big Hispanic community it was uncalled for racist remarks to be said, especially when speaking multiple languages as an employee makes you more qualified to be hired for that same reason.. for customers who prefer/need it.
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December 2023 by Celia Chavez
Knowing about nothing related to cars, when I visit this store, the attention and help is very good. I am comfortable and trust their help. Thank you.
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November 2023 by Valerie Rivera
My car battery died and, left me stranded on the side of the road in the blistering heat of California .The store manager Ralph was a Amazing!!! He answered all my questions and was very professional without me having to ask him, he went outside and installed my new battery in 1.5 seconds. He even reminded me to back inside and get my core refund. This storm manager needs a raise. Other autozones, you can't even get them to answer the phone they just answer and put you on hold. Thank you Ralph for your excellent customer service. I definitely will be back.
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November 2023 by Oswaldo Mdc
I have been a client from the auto zone for a 15-year move from pomona to riverside.I came to visit this store a couple of times and noticed the customer service from JEREMIAH is really bad. He already helped me last 2 times, and he is too lazy to do his workthe first time, I brought a battery to check out, and he didn't want to check it because the battery didn't have any label. A co-worker tells him what to do, and he has done it with a bad attitude.The second time, I went to get an oil filter, and he just gave me the number for me to look grab it. At the time I was looking for it, he was just joking and laughing. I didn't find the filter and just decided to leave and go across the street when I was walking out. I told him thank you, and he responded, "You welcome he not even bother to ask me is I found the oil filter that tell me that he doesn't care about client.Like a mention I been coming to this store or any other auto zone, and when you request an oil filter, the employee gives it to you, not just give you the number for you to look for it.Just myself and other customers were there when all this happened
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September 2023 by Sydney Blake
Jeremiah, is the most kind customer service person that I have ever experienced in my life. Jeremiah is thoughtful, caring, and I came in because I had an issue with my son’s car. Jeremiah took the time with a wonderful smile to help me figure out the problem and resolve the problem instantly. Jeremiah went above and beyond what I could ever hope for. I hope that AutoZone understands the Gem of a person this man is truly sent from Heaven. I will return to this AutoZone for all of my car supplies. Thank you Jeremiah for Being such a rockstar, many blessings to you. You rock??????????????????????????
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September 2023 by Armani Antrax
Ralph (Manager) cant belive a company as big as Autozone worldwide can have people like him representing them he had a horrible attitude rude no customer service whats so ever he made me look for my bolts on the rack basically look it up myself i would never buy from that store i told all my family not to go there either. Sunny Double A towing .cali style c.c. West Life customez . All Day towing . Economic tranmission. Cali tires. Autocare . Yeah u lost all my familys business.
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September 2023 by Cliff Stecker
Half the staff is helpful,and a few make up stuff instead of just saying they don't know
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September 2023 by Jerry Good
Staff was very helpful. Inventory is good.
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August 2023 by Daniel A.
I went there to get some stuff for my car and I'm not really good with it. As soon as I walked in I said hello and the guy didn't even responded to me while he was looking at his phone, so I asked for the things I needed and usually they go and grab the stuff for your car even more when you don't know anything about it, we'll not this time he just check on the computer and told me the type of part I needed and keep looking at his phone, I even tried to find the part but I couldn't so I leave and went to a different autozone. TERRIBLE COSTUMER SERVICE. It was the tall black dude btw.
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July 2023 by Mike Mani
Great service fast and professional.
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July 2023 by Juan Hernandez
I’ll buy I feel pump with the filter separate and they charged me for the expensive fuel pump because I asked for the expensive one the good one and then they give me the bad one the cheaper one and I know now because I tried to return her because the lady where I was working, she don’t want to put in now, so I tried to return it and then they told me the fuel pump is no in the receipt is another one more expensive. If I want the money back, they can give me the price of the cheaper one. and I talk to the manager and he told me to talk to the other manager the bigger one and they don’t answer the phone. I don’t recommend this place
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July 2023 by M B
Best autozone in the area great service willing too help I’ll go out my way to drive here
