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August 2023 by Brandon V.
The reviews at this bank speak for itself. And I was not willing to provide even able mediocre level of customer service. The tellers are extremely slow, and when the lion gets backed up management does not help. Save yourself a headache and bank somewhere else.
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August 2022 by Jose Vasquez
Hello, I would like to know why my package was signed for and received at this location but you guys are never open and it says online you are permanently closed .This was a large amount of foreign currency and I have yet to see your location open. Please get me back to me with a call back number as soon as possible
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March 2022 by German
They should permanently close this location. Most of the time they are closed, never seen a bank this inconsistent with their business.
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September 2021 by Ron Peters
I like this bank, smells like a take out restaurant inside but I don't mind it. The tellers and the manager and real nice and always help me out.
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July 2021 by Steven T.
OmG. It's taking over 10 min for each guest. and only 1 teller open..........................
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June 2021 by Customer service Critic
These people must really hate their jobs here.
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April 2021 by Kevin C.
Terrible Service: I have been a BOFA customer for 20 years. We have 3 accounts and a home loan in the past. I went in today at 320pm to open an account for my son. There was 5 people in the bank and they refused to help me. They went to the back to "see if they had any availability" and the lady said no. Such a shame. I will never be back to this branch again.
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May 2020 by Kaleb Hebron Goodwin
Closed for no legitimate reason.
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March 2020 by Gregory R.
Horrible customer service from the Bank Manager, I was unaware of closing at 4pm, anyhow, I had a question about deposit my check and wanted to speak to a banker, I was in the bank at 3:50pm, my concern is she didnt even attempt to answer my question or even want to know my question! Horrible customer service coming from a MANAGER! She told me I would have to come back to speak with a banker tomorrow! BofA you really need to focus on Customer Service! Wont be banking here anymore!
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September 2019 by help please
usually rude, manager Chris should be fired, but he must be related to someone in charge that does NOT care about people.
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July 2019 by Mindy D.
WARNING WARNING WARNING!!!! STAND CLEAR OF THIS LOCATION BY ALL MEANS!!! This location does not reflect a place that values customers. You will leave wondering why you choose to leave you money there. BoA would be a better place all together if this location SHUTS DOWN FOR GOOD TODAY AT 5PM!!! Branch manager Chris should be working in isolation away from all life; no plants or animals. CHRIS is one arrogant, self centered, defensive, rude, snobby, bleep of a bleep. I have had years of this "mess" of financial institution and its CHRIS.
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November 2018 by Emily Del mauro
A few of the women need help with their customer service. They have no empathy and give false resolutions to issues to rush you out of line. Laziness may be the issue. Bank with Chase! They are lovely over there.
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October 2018 by Riley N.
Everytime I go here... I wait at least 20 minutes to be helped.. and I go when they just open! It is ridiculous...usually only 2 people in front of me..but every time there is always one teller working..I go to this branch because it's down the street from where I live...you really have better luck going directly to the ATM THAN to go insidr
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August 2018 by Misty J.
This Bank of America is the best one I have been to in the area. There are 2 in the city I live in but drive the extra distance to this one because they actually seem to care about their customers. Thank you so much.
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June 2018 by Christy L.
The slowest Bank in America literally. I come here often but unfortunately I'm forced to come here. Avoid this bank at all cost. The girls that work here are extremely nice however they are understaffed. Every time I come here I wait 5-20 mins (5 mins if I'm lucky). Choose a different bank seriously!
