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February 2024 by Louis F.
Terrible customer service at the front. Only 1 cashier at the front. I asked the cashier, Krys, if there are no other cashiers who can come up front. Reply was that corporate does not allow her to call for another cashier unless there are more than 10 people in line. There were close to 20 people in line. As I point that out, cashier just keeps trying to talk over me and not acknowledge this fact. Don't know if it was her pride or what. But took so long with customers ahead of me that the line just kept growing. Only reason I'm giving 2 stars instead of 1, is because I found the book I was looking for.
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February 2024 by John Hansen
Had exactly what I was looking for and everything was easy to find.
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February 2024 by Brie A
My kids and I love this store! So much to see and so many options!
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February 2024 by Eduardo Nevarez
Awesome staff very helpful and friendly
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February 2024 by Fernando
Vast collection of various books. Navigating the store is difficult at first but once you’ve mapped the store, it’s easy to get around. Employees are always helpful and I’ve never had a bad experience.Only drawback is the checkout line moves incredibly slow. At checkout, the clerks ask if you have a B&N account. They then ask for your email address associated with the account which causes the slowdown. Clerks accidentally type the wrong email at least once. I don’t blame the clerks for this slowdown because people’s email addresses can have awkward spelling at times. Can’t B&N request our phone number or create a more accessible identifying method?
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December 2023 by Dora Zamora
They have so many things I haven't seen in other stores really cute stuff I love the store
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December 2023 by Greg Pegan
First time at the store. There Saturday afternoon. Parking was somewhat of a challenge but was able to find a parking place within a few minutes. We were looking for children and youth books. they were out of some of the books in the store that we were interested in, but had them online. My grandchildren did find some mystery books that they liked on sale, so that’s what we got. They did have a person at the store that assisted us finding the areas in the store that we needed to concentrate on for our particular interest. He was very well informative on how the store was laid out and what particular books we might be interested in.
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November 2023 by Diana M.
I give B & N 5 stars! I'd like to give it more. It is a paradise for book lovers! And it's great for having a coffee or fancy drink at Starbucks too! If you can't find the book you want, they can usually order it for you. The large, varied selection is really diverse. They have various magazines too. And toys, games, gifts, artists' supplies, etc.. It seems this store has something for everyone!
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November 2023 by Sophie
First time here and NOT my last every book worms dream. I'm not joking when I say my heart was racing when I saw all the books and magazines. They have every one you want I promise and if you're having a hard time finding one you can ask the kind employee's for assistance. They also have a Starbucks Cafe inside and it's so calm and peaceful. Additionally they have Legos Board Games and Stylish mini backpacks and Harry Potter wands so cool. Plus a music section.
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October 2023 by Ashlie V.
One of my favorite places in the world . Whenever I get a chance I go and spend hours and hours browsing .
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October 2023 by Mustina Marie
It was clean and the hours were perfect. I work a late shift so being open until 10 was very appreciated
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October 2023 by Bryan Daniel
This book store is fantastic because there's a lot of books to look at! It's perfect for people who are interested in books that are organized by category (fiction, horror, cooking, and much more!) If you want to go looking for magazines or board games, this is the place for you!
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October 2023 by Ellis Brown
I love a good bookstore!! Staff was wonderful and attentive. It was only a few - maybe 30 - minutes before closing, and no one was as the information desk as I walked up. However, the moment I did, a staff member immediately came to help. And, as I was leaving, the cashier noticed my tee-shirt and made a comment about how she too is a fan of Marvel comics - it was nice to be noticed.
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September 2023 by christian lazcon
If you looking for the next book you want to read this is the place to go. They have a Starbucks inside this store with a friendly staff. You can also grab a couple of books and sit down and read them while you decide which books you going to take next. Also, the staff at Barnes & Noble is great they are always asking if you need any assistance in finding a specific book you're looking for.
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September 2023 by Msfrenchie_saysay K
Great place. Clean and organized. Its very quiet here and an overall amazing selection of books. My kids loved it here.