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April 2024 by tari
The workers were so bad and unresponsible, she left hanging on the phone for 15 minutes with a loud of background static. And she told me the cake is ready then hang up right away without me saying anything back. Then when i picked up my cake and candle, she didnt even look and she just grabbed the wrong candle. I paid for the magic candle but she gave me the regular one. The cake also not stable it’s in the weird position which can fall anytime
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January 2024 by Tiffany O'Rourke
Always a family favorite. This place has more positive workers than the past couple of times we have visited and the ice cream seems fresher again.
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September 2023 by Bob Morton
Outstanding employee
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September 2023 by Kirsten D.
Nutty coconut and pineapple coconut still my moms favorite after 30+ years!!!! And it's my favorite for 30 years too!!
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August 2023 by josue murillo
Great renovation and always a good customer service
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July 2023 by Greg D.
I placed an order with Door dash; they messed up. They sent the wrong items order was around 70 dollars; since they messed up the order, door dash refunded me 3.65 hmmmm, 70 dollars for a messed up order and a 3.65 refund to make it right, priceless!!!!! Lame, lame, lame Door Dash and Baskin Robbins, you both suck!
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June 2023 by Evette De La Mora
"You had just one job" - O.k., two - assemble the cake, and "READ" the order on how the customer specified what they want written on the cake. I ordered a cake for my grandson's 8th grade promotion. I placed the order online, so it was clearly stated: "Congrats Richie!!!" - That's it!! Two words, 3 exclamation marks...What did we receive? Micro cursive "Congratulations Ritchie "They spelled his name wrong. Grandparents know how disappointed your grandkids are when they think you don't know how to spell their name. I called the same day to let the manager know of my disapointment, left my name and phone number- never received a return call. Sent an email to corporate, haven't heard back from them either. I guess once they have your money they could care less. This is definitely not my first disappointment with this company, but I think it's time to say it's my last :/ I hear Dairy Queen makes awesome ice cream cakes, will definitely have to try them next :D
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June 2023 by D M F
Yes Yum ?.... Best banana split ever. Best atmosphere - clean and great service. #Co.eGetYouSome
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May 2023 by Maria Jimenez
The cutest cake ever. Very delicious cake and such great customer service. Special thanks to Gustavo the cake decorator. Came out perfect.
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May 2023 by Matthew Sugarman
Busy but they were very efficient and quick. The new lemon flavor is awesome
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May 2023 by Mike L.
Came in to order a very particular IceCream Birthday Cake for my daughter (she had sent me exact pics of what she wanted) for the very first time... needles to say I didn't know what I was doing ... but Gustavo (who should be employee of the year) was the most personable, helpful, knowledgeable customer service person I've met in these past years was very helpful, kind and patient, walked me thru the process and then double checked everything. I walked out of there quite confident I was going to get exactly what my daughter wanted and earn myself some brownie points!! Which I did once we got the cake and quickly lost them when after celebrating placed it in the fridge at the end of the night RIP icecream cake lol
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April 2023 by Maria Guzman
If they have a promotion, your birthday rewards is not valid. Very inconvenient
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March 2023 by Sylvia
Awesome!!! Great friendly customer service#goldmetalribbon
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March 2023 by Sylvia Skibar
Awesome!!! Great friendly customer service#goldmetalribbon
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February 2023 by Lupita M.
The kids that work there don't know what they are doing half the time! Any blast that you order they mess up and the machine is supposed to do it automatically it's my favorite and down the street we walk there but I'm tired of them messing up my order. Earlier when I was there I told the gal my drink was bad and she did not care at all not offer to remake or fix nothing Time to switch Ice cream shops.