Bath & Body Works

Most Recent Comments

• February 2025 by Hellothisismyname T
  Friendly staff and a great selection of amazing scents.😊
• December 2024 by Kimberly Walker
  I tried to buy two candles and two hand soap’s $40…. Saleswoman states she does not have change for $100. NO SALE!
• October 2024 by renata moralez
  Great place for great gifts.
  Great people. Check out the app. Free products, coupons...etc.
• September 2024 by Jeff
  Closes at 8pm, went in just now and they had the doors closed at 7:36pm.
• June 2024 by Mona Grant
  I just wanted give a special shout out to Tiffany for her efforts and help today, I called to find out about a few new mist sprays and boy oh boy she was so helpful..I got off the phone feels confident that I was going to make all the right decisions!!! Again thank you for having such great customer service skills your amazing...and a aset to this company, See you soon.
• June 2024 by sandra madrid
  Great service good deals great selections of products
• May 2024 by colin m
  I don’t understand what takes so long to fill an order for pickup!!!!! This is ridiculous and poor customer service. This store takes the longest out of several I have used.
• April 2024 by Valery Pascual
  Make sure you know how much is on your gift card(s). I just went yesterday and I knew I had $120 on the card. The girl didn’t give me my gift card back until I asked for it back. She said, “it doesn’t show that there’s any amount left but you can go ahead and keep it.” Literally on the receipt it shows the balance I have left. She tried to keep/steal my GC.
• March 2024 by Nichole Tatum
  This is the worst store and company. This is the 3rd time I purchased items online. They place my order and tell me it's ready... come to pick it up and the items are out of stock. They should notify you instead of wasting your time and gas. I asked can my order be replaced with another item and the manager Anabel rudely said no... you can go to the front for a refund. This is the worst customer service. I will never be back or give Bath and body works my money.
• March 2024 by Bryan Daniel
  We loved this new look on the second floor and we almost always come here each time we go inside the mall (at the near end of our visits). We'll always come back because we loved the "try me" label on hand wash to try out the scents before buying the specific scents!
• February 2024 by Grace D.
  literally beyond awful. the employees treat everyone like thieves the second you walk into the store. you legitimately cannot even walk around and smell candles without having at least two people staring or following you but god forbid you ask a question. they don't participate in the sales they advertise on their signs and app and if you ask them if a sale is still going on you get pure attitude and eye rolls for asking them anything. one stood in front of a display i was trying to reach and when i said "excuse me, could i get past you really quick?" the girl rolled her eyes, glared at me, and refused to move. i walked out and recommend you all do the same.
• January 2024 by Rafael Franco
  How are you going to close the store 3 days before Christmas just because the AC is broken. Turn off half of the 200 lights in the store and only let a few customers in at a time if it's that hot.
• December 2023 by Daisy R.
  My auntie and I went for a quick trip at the Bath and body works here at the Tyler mall. And we were very much satisfied with the service. We got so much help and she was able to get her last minute. Christmas gifts for her call workers this christmas! This was the most crowded store on a Thursday evening . It was so surprising, but nevertheless they had 5 people working the cashiers. So that made the line go very smoothly!
• December 2023 by David Rodriguez
  Great products and wonderful customer service.
• December 2023 by Happy Nappy Cappy
  I had the pleasure of shopping at Bath and Body Works on Candle Day Friday, December 1, 2023 at Galleria at Tyler Mall in Riverside. The staff there were super amazing in answering all my questions and helping me with my purchases and free gift. Shout out to Manager Tiffany and Associates Enza, Kristy, Xavier and Hannah! They did a wonderful job during this busy sale as the Store was packed. I highly recommend Bath and Body Works at this location. You’ll receive A1 Service from start to finish with a smile!!!