Big 5 Distribution Center is a busy location where unloading typically takes 5-6 hours due to the detailed process of counting and checking every item. The staff, including Supervisor Marielena, is helpful and provides quick responses that save time. Delivery appointments can be challenging, with early arrival often not matching the opening hours. Drivers should expect a long wait during live load deliveries because of the thorough process of breakdown, restacking, and product checking. Parking is limited, but nearby options are available.