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February 2024 by Rob Kiemele
Customer service was beyond satisfactory they related information to me what my car was going through and when it would be done I'd recommend them to anybody
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August 2023 by Alfredo Contreras
These guys were great to work with. They had my car for a few hours. Didn’t have to get a rental car. They order the part ahead time, we scheduled an appointment, dropped it off, received notice through text, it was done, picked it up, and drove away with a smile on face.
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August 2023 by David m
Great work! Completed on the date they said it would be.
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June 2023 by Anthony Torres
They fixed up my work truck great, Thanks mark
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July 2022 by Margarita Loya
Very unreliable shop. Mark is never in office phone is always forwarded to his cell phone. Place was dirty n dusty and worst of all had to go in person to check on vehicle since no one could ever update me or call me back.Services: Body & Trim
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May 2022 by ilda G
MARK gave spectacular service! Very personable and understanding! I dropped off my car and he kept me updated on my service and even answered small questions in regards to using insurance. Made me feel very secure as a young woman , doing this for the first time . VERY SATISFIED WITH THE SERVICE ! Thank you Mark !!!!Services: Body & Trim
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May 2022 by Sue Anne Johnson
I totally recommend WestCoast Collision! I will never go anywhere else the next time I need work done. The owner and the staff are very professional and friendly. My car looks beautiful!Service: Body & Trim
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March 2022 by Sonya Butler
I paid this company to paint my rims and they charged me extra to balance them. They didn’t balance them right or torque my lug nuts back on with enough weight so my rims almost came off while I was driving. I had to have my car towed to a tire company that told me this and if a rim had flew off during driving I could have been in a very dangerous car accident. This company will not reimburse me the extra money I paid to have my tires balanced, instead they wanted to do it over themselves which I don’t feel comfortable with since they didn’t do it right the first time. 2 tires almost flew off while I was driving and the lug nuts were all very loose with some that already came off. It was less than a month that I got my car back from them.Services: Painting
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January 2022 by Ariel White
Mark did a great job of keeping me updated on the repairs. He thoroughly explained the process to me so I felt at ease about leaving my car there. The repairs were flawless and my ride looks better than it did before the accident. If I ever need work done in the future, I'll be coming back here for sure!Services: Body & Trim
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January 2022 by Todd Rigby
CARSTAR West Coast Collision Center is excellent. Have taken my care here w few times. Mark and his team are always attentive to details in making sure your vehicle is properly repaired. Would highly recommend your vehicle be repaired here.
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December 2021 by Bryan J.
An object fell off a truck on the freeway and hit my wife's hood. Mark got us in during the holidays and his team made it look brand new again! Quality work and super responsive! Finished it ahead of when he estimated and communicated on progress! Appreciate West Coast Collision! Solid company and team!
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November 2021 by Brandon Dixon
Never had to deal with this type of repair before. They took care of everything dealing with the insurance and even offered help with setting up a rental etc. Very easy and very happy with the results.Service: Body & Trim
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August 2021 by Cheri McMullan
I could not be more pleased with the service we received. Courteous, efficient, timely and fantastic work! I first went to another shop to request an estimate and was told "I can have someone look at, but can't get you a "sheet" on it for a month." Not only did I have the estimate the same day, the vehicle was done in a week. Great work, great team!Services: Painting
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August 2021 by Michael Luong
Had a car accident and was rear ended. had trouble coordinating with the other parties insurance and the shop was amazing at communicating and following through and keeping us in the loop. Strongly recommend this place!
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August 2021 by Jessica Jacob
Car was fixed like it’s new. Service was great. Mark and staff were helpful and friendly.