Castillos Carpet Shack is a highly recommended business known for its great customer service and quality flooring products. Customers praise the friendly and professional staff, including Vera and Chris, who are helpful, honest, and informative. The showroom offers a wide variety of flooring options, including carpets, with some customers mentioning the availability of high-quality remnants at good prices. The staff are flexible and willing to assist customers in choosing the right flooring, even allowing them to take samples home for several days. The installation team is experienced, making sure the job is done right and efficiently, often going above and beyond to ensure customer satisfaction. Many appreciate the honest advice, especially when selecting durable flooring for specific needs like healthcare offices or kid-friendly stairs. Overall, customers are very happy with their experience at Castillos Carpet Shack, citing excellent service, quality products, and a friendly atmosphere. It is a trusted place for anyone looking for carpets or flooring in Riverside.
Great customer service! Very professional, informative, honest and friendly. The product quality is fantastic!!! Best carpets in Riverside
November 2024
Randomly found Castillo Carpet Shack and let me tell you. Chris was welcoming and had very great customer service . I had no clue what I was looking for and he was able to assist me !
November 2024
Chris was extremely helpful and made sure we got exactly what we needed
