Castillos Carpet Shack is a highly recommended business known for its great customer service and quality flooring products. Customers praise the friendly and professional staff, including Vera and Chris, who are helpful, honest, and informative. The showroom offers a wide variety of flooring options, including carpets, with some customers mentioning the availability of high-quality remnants at good prices. The staff are flexible and willing to assist customers in choosing the right flooring, even allowing them to take samples home for several days. The installation team is experienced, making sure the job is done right and efficiently, often going above and beyond to ensure customer satisfaction. Many appreciate the honest advice, especially when selecting durable flooring for specific needs like healthcare offices or kid-friendly stairs. Overall, customers are very happy with their experience at Castillos Carpet Shack, citing excellent service, quality products, and a friendly atmosphere. It is a trusted place for anyone looking for carpets or flooring in Riverside.
The easiest part of our remodel was working with Castillos. They're a family owned business that really cares about taking care of people.
February 2026
Amazing company, amazing people and amazing work!! The staff here from sales to install is top notch. We had some runners installed in our house and the process couldn’t have been smoother. If you’re looking for any flooring work for your house do yourself a favor and give them a call!
February 2026
I went to Castillos today to get help in expediting a carpet for my primary bedroom and they were so so helpful! Forget the big box stores and come shop at a family owned business that knows best!
