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February 2024 by Karen L.
Two incredible human beings Nancy and Teresa Nancy I wanna thank you so very much for making sure I get the best bang for my buck Teresa I want to thank you forBeing the example for all of your fellow employees you make that office pretty awesome you two are truly an asset
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December 2023 by Sona Ardeshna
There’s no way to reach this branch. You get transferred to a robo call for customer service.
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July 2023 by Donna Marie
Theresa is the best! She is always courteous, efficient and patient with bank customers. She is a stellar employee!
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May 2023 by Linda Robles
Best Bank ever
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February 2023 by Michelle Noriega
The worst costumer service, always
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May 2022 by Rene Hernandez
Being here was the most insulting most embarrassing moment in 2022 to say the least ..I get there and the teller ..I didn't catch his name but has green blue eyes little short guy...asked for my check .. company check I might add ...ran the numbers called it in to make sure it was real and then decided not to cash my check by saying I have to drive to Colton because I don't have a account there...if you weren't going to cash it why run the numbers ..my guess... racial profiling and stereotypes...I'll never come here again and I will let all be known my experience with little man here...
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March 2021 by Scott K
Sorry for the honest feedback. Never being able to get through to anyone at the branch through the phone. Once being able to contact someone, always became delayed or unresponsive.
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February 2021 by Richard Laughlin
Very good service and very respectful
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November 2020 by Heather Lynn
CitiBank has the WORST customer service! We have been working with them for almost a year and it has been a horrible experience. Nothing like being passed around the globe and providing your personal information to 10 people that are unable to assist you only to be passed on AGAIN!!Want to talk to a live person at a branch? Good luck! I called the Riverside branch 5 times this morning only to be disconnected.Once they obtain your money, they lock you out of your account even though you already had mature cash in the account. They send you messages that can only be accessed from your account but you CAN'T ACCESS YOUR ACCOUNT!!I will be working on moving my money ASAP! It's been 12 months of hell with CitiBank!! They don't deserve any stars!
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September 2020 by R j ha
This is the worst ank I have ever tried to deal with. For weeks now, I Can't thru on the phone to anyone, cant make an appointment to talk to anyone, and their physical locations are mostly closed. I can't imagine how I might access this bank at a time of real emergency such as n earthquake. Horrible.
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May 2020 by Tinker B.
I did not have an appoint but they still saw me to open my account. It was fast and service was friendly and efficient.
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December 2019 by Darth Neph
Staff has always gone above and beyond for my needs and request. Everyone of the tellers is so kind and helpful. I've stayed with this bank longer than any I have tried and I've tried them all. Great service for sure in my opinion
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November 2019 by David Hayes
Ridiculous Bank won't even cash a check from Citibank for a non-customer WOW. RIDICULOUS
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September 2019 by Elvis Brown
Great Service.
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March 2019 by patsy rios
Love their service
