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March 2024 by chelsea
such friendly and helpful staff! I was in and out in less than an hour opening a new account! Anna was the best!!! :))
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February 2024 by SC AYALA
Love this bank! Friendly staff and plenty of help with customer service. Thanks
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August 2023 by Ethan Webb
Schoolsfirst gotta be the best bank and their staff is super friendly. I love it here fr
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July 2023 by C. Ross
Schools First Credit Union is AWESOM!!! The staff are friendly, professional, and always eager to care for their customers banking needs. Honestly, I can’t see myself banking ANYWHERE ELSE … EVER!!!
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March 2023 by Christina Torres
Best place to do your banking. The staff is always so welcoming and friendly
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July 2022 by Dean W.
SchoolsFirst really is the best financial institution to safe keep your money with. This is from someone who have had accounts with other banks such as Wells Fargo, Bank of America, Washington Mutual, even Partners Federal Credit Union (for Disney employees) - SchoolsFirst really does take the cake! I had to make a special stop by the Riverside Court Services - but dropped by here so I could pick up a Cashier's Check (you can't pay using a personal check or credit card to the County Sheriff). I just brought all the paperwork with me since I wasn't too familiar with this process. I was greeted immediately as I walked in by the friendly people upfront - and had a short wait before I was called up to the teller window. Annalia was friendly and professional. I explained to her what I needed, and as I fumbled with my debit card so I could "identify" myself - I explained I was a mobile/online banking user and didn't visit the branches often. She was understanding and polite and double checked how I wanted the cashier's check to be written out, and what I wanted to put down on the memo field. The entire transaction took minutes - Annalia was friendly throughout, even offering me one of the peppermint patties that the credit union thoughtfully left outside the windows for their Members. Note: Parking is not free - but the Credit Union does validate for you (just bring your ticket with you). It was an easy in/out, since it's summertime for UCR (this place is next to UCR) - but I imagine it can get crazy during the school year. Luckily I wanted to get this transaction settled and out of the way, so the parking lot was relatively empty in the late morning. Great location!
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June 2022 by McKenzie Z.
This place changed my life! Edie helped me out and I was able to get better rates on everything. They are so friendly and helpful here, and never make you feel like you're asking too many questions!
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April 2022 by James S.
The customer service at this branch is amazing. I came in to do a wire transfer slightly past the cutoff time and Keira showed a huge sense of concern and urgency with my request and was able to push the wire through. I can't thank Keira and Schoolsfirst FCU enough for making this happen for me
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March 2022 by Shehriyar Khan
I was on my way to a different credit union and SchoolsFirst showed up closer on google maps so I decided to check it out. It’s such a coincidence that I am a school employee and this place specifically caters to that audience. I am a graduate student that also works for my university. Most of my 20s were spent surviving and it’s not like I made poor financial decisions, but I didn’t make the correct ones. SchoolsFirst is now working with me to improve my financial standing and providing me with resources to not only accelerate that process but also educating me. Amalia at the University Branch has been absolutely amazing. Not only is her customer service excellent but it’s so refreshing to see that there are still individuals out there that actually care and want the best for you as a human being, not just as a customer. She deserves a raise!
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March 2022 by Christina Flores
Just signed up at schools first. Our experience was absolutely wonderful. They opened our checking and savings account and handled the transfer of my Profit Sharing to an Ira. Ronnie was amazing, friendly, and funny. We felt like we we're doing business with a friend. (I was never a paid for this review).
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March 2022 by Jesse S.
Called to make an appointment and the operator on the field was very helpful she was able to help me set up an appointment with a financial advisor I would totally give her a raise or bonus and recommend her to anyone her name is Peggy and walks for contact center.
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August 2021 by Diane S.
Excellent service here on University. It was fast and easy to get the help I needed. Keira was so sweet and very helpful. I'm glad to have such A great credit union I can depend on.
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July 2021 by Craig G.
Went in today to track down an old account I started years ago. Didn't know exactly where it was ( I knew the bank, but not which type of account. All I had was my debit card and my ID. I was fortunate to have Amalia assist me. Over the course of the next 20 minutes she located my account and was able to answer every question and make excellent suggestions on how to proceed, if I wanted. She even gave me advice on car shopping! My wife and I have been with Schools First since they acquired the original Riverside CU away back in the day!
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May 2021 by Homestead I.
This place sucks screw the guy in charge. He made false promises. I was given everything in the world as a PROMISE for one name. I give it and get nothing in return. I'll see to it that this dick gets a call from the BBB. the company also has thievery like no other. They got hacked a few years back and YOUR info is all over the internet for anyone to steal. Trust me stay away from this bank. I have second hand knowledge of all this reported to this and the "head of security" but he's a washout.
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March 2021 by Tamara C.
My husband and I came in to see what our options were for a personal loan to consolidate some debt and Timothy helped us, and he was amazing! Thank you Timothy for all of your time and information you gave us it was so helpful. We ended up getting approved that same day. This was the best experience we have ever had. Hi Thanks again Timothy and School First!
