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January 2024 by Wayne M.
They have been my go to store since I was young. Great meat, produce and customer service!
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November 2023 by John S.
Whenever I shop here Sol the cashier always has a smile on her face and so nice to all of her customers. She always makes my day with her great attitude!!
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August 2023 by Tina B.
Why do I even bother with this store. The customer service is abysmal. In a store when it's relatively empty...your butcher department is all sitting around not helping anyone. They just stare like you have a third eye. Nevermind I'll go across the street where perhaps I can purchase meat.
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August 2023 by Marisol F.
I went this week I think Tuesday Aug 15 around 4:40pm I was in line and I was very diasppointed and disgusted by the behavior of a very old cashier shes probaly in her 60s. After an ebt customer left she the cashier made negative comments saying if she could afford tattos she should be able to afford groceries. She does not even know if the customer is shopping for someone else, if the customer has a disability that not visible. This rude elder cashier is setting the example to the younger workers and Stater is known for the great customer service. She slowed the line down with all her complaining. I hope management sees this I saved my receipt if you need her name.
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April 2023 by Adriana D.
On 04/25/23 you would think it being in a good area the employees would treat customers with respect but it's the opposite, I go to places that are way older than this place and the employees are extremely nice, but the employees here have legit sticks up their asses. I work in customer service as well and I obviously look to see if lights on registers are on to go into, why would I deliberately go into a line that's closed, first of all doing that is rude to the cashier trying to close out. Anyways I get to a line #6 WITH the light already on and I get told after waiting in line for 5mins that the line is closed and the light is off. We'll it was on when I got there then all of a sudden because they feel like it they tell me to move on to a different line. Um you should tell the next people coming into the line after me not when I was already there and it was lit up! I voiced my opinion and the cashier ignored me! Wow great cuz service! This is why I left this company years ago!
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February 2023 by Romanna C.
Poor customer service basically the staff is rude. The only thing they do is gossip about their personal business. Ralphs will always my go to store.
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February 2023 by Melissa P.
90% of the staff have attitude. Only a few welcoming smiles. One cashier had his light on ready to check out a customer seen my basket of grocers and told me to go the next cashier. But helped the customer behind me. Tonight I ended up bagging my own groceries. Will not come back. I will go to Ralph's from now and on and pay a little more.
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July 2022 by Natalie W.
i have been coming to this stater bros since i was a kid and have always loved it and felt welcome. the people are so so nice when you ask to find things, even if they are unsure they do seem kind and helpful. bathrooms are clean, selection is exciting, macaroni salad is delicious, prices are reasonable. i definitely will continue coming here!
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May 2022 by Stephanie B.
I used to love shopping at this stater bros. So convenient, close to home. Great food and prices. But workers there lack friendliness and manners. Especially this lady in the meat department, more than once have said good morning the times I've gone and no reply, even my 1 year old starting at her waving and she completely ignores her. But to certain other people she acknowledges them and seems to speak fine. Now I prefer to drive extra to go to a different stater bros.
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March 2022 by Nikki K.
The meat department employee was super rude and had me waiting for about 7 minutes before I was acknowledged. In the same visit, the cashier was rude, was cursing and joking with another employee that seemed to be on a break. I wasn't asked if I needed a bag for my items, was charged for a bag, and I told her I already had a bag. She just said "oh" and stared at me. This isn't the first time these employees have been unprofessional and rude. Staters employees have progressively gotten worse throughout the years.
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March 2022 by Friendly S.
I'm really tired of how poor the Service Is at the deli is. Every time I try and order fried chicken, they've got an excuse as to why they stopped cooking earlier than the evening before. Sometimes the excuse is "it was slow" so they stopped cooking at 6pm. Sometime it's "we close at 9 so we stop cooking at 8". So how can you not cook some darn fried chicken if you close at 9, and don't leave until 10? The response from Mari, one of the clerks at the deli was, "we leave at 10 so we have to start cleaning at 730". Excuse me? You need 2 and a half hours to clean a frying vat? Not to mention when you talk to them they're rude as heck. Corporate needs to get on top of these clowns and get them in line with every other Stater store that serves and makes fried chicken past 8 and until 9. Good thing Ralph's is right across the street.
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December 2021 by Robert N.
They sell sandwiches with expired ingredients like ham or Turkey that went bad. Also I some drinking water I purchase smelled like rotten eggs and some wine bottles tasted like running alcohol they went bad.
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October 2021 by Yesenia S.
OMG I am so impressed of such a great job the baker did by decorated my daughters cake amazingly beautiful
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August 2021 by Daniella V.
I could laugh at how horrible the employees are here especially Gage in the seafood section and Fermin the cashier. Gage seemed 110% uninterested with helping us. He kept throwing our food and would never reply when we would speak to him. Fermin was no better. Just full of attitude!! I don't know what was going on today but unfortunately we got two of the unhappy employees.
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July 2021 by Angeles L.
I would put no stars if I could, the way I was completely disregarded and laughed at was honestly shocking. I'm not a mean person and for someone to treat me like that for no reason was so shocking. I'm definitely not coming back for any reason.
