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December 2023 by Maria M.
This clinic on Chicago has clinicians that don't care at all about their patients. If you must go here then try to be seen by someone else other than UJU EZEAMAMA. I've had a knee injury for over three weeks and she doesn't even examine my knee. Today she lied and said I should wear a brace when the first time she saw me she personally took it off my knee and told me NOT to wear it. It's a true shame there's mediocre clinicians like her. Concentra should hire qualified staff.
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December 2023 by H. Martín de'Campo
Amazing service from very patient kind & serving staff! The doctor was also very funny personable & educational!! I would HIGHLY recommend this Urgent Care site‼️
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December 2023 by Jaqueline Caloca
Concentra does not have appointments available for pre employment health screenings. I have to come here once a year and I dread it every time. Even though I come first thing when they open in the morning and am the 2 or 3 in line, the wait times are outrageous. I know that every time I come, it’s going to be at least a 3 hour wait, minimum. One time I was told the wait time was 6 hours. It’s super frustrating. I wish they would make appointments so they wouldn’t get more people than they can handle.
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December 2023 by Valair Miller
The receptionist and the tech who conducted my drug screen and hair follicle test were highly professional and exceptionally friendly, ensuring that my experience was pleasant.
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December 2023 by Tori I.
This place is horrible even horrific! I have never been to a work screening location that I have waited 3 hours to just speak to the physician. I complete all do the paperwork in 5 mins and did all the text and still waiting ! I was told the physician is on "lunch" at 2 o clock In the afternoon.. I arrived at 12 pm and it's 345pm.. they spelt my last name wrong. This is a joke! I will never choose this location ever again! Don't come here is you don't want to waste your day!
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November 2023 by Susie Rangel
Staff was very respectful and friendly. I did have a long wait, but I also understand I was a walk in and closed to their lunch time, so I had to wait till after. Overall, they were all very attentive. Place was clean, but those employees do deserve a little upgrade on the place
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November 2023 by Kelly C
It's so easy no appointment .. No Appointment necessary!! I walk-in last Friday aftert 4pm and they closed @5pm. They were still able to see me to get my TB Shot/test. Came back today Monday I was in&out and The staff is the best at this location
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November 2023 by Jeet Faldu
Jasmine- Front desk is the rudest person in any healthcare setting I’ve even encountered. Healthcare industry needs people who has more empathy and willingness to understand what other person says. Christina - Manager is helpful and has more people skills than Jasmine . Apart from this, the long time is way long. Test results take forever to come. I wouldn’t recommend this place to anyone who is looking for courteous, quick and efficient care
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November 2023 by Tiffany Pullman
Long wait times. Poor Customer service. The walls are thin, so the staff/doctor need to be more mindful of not discussing patients private health information on the floor were other patients can here them. This was not a great experience for me. Alot patients were complaining about the long wait time.
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November 2023 by Ana Villanueva
The staff were so courteous and quick! Soooo helpful! Was sent here from my work after a slight work injury... I've heard other locations are not good... I recommend This location, the new manager is doing a great job!
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October 2023 by Dindo O.
Concentra in Moreno Valley is big Joke in the health industry, very inefficient and it's like going to a hole a wall health office in Tijuana, at least in Tijuana you can get things done. I wished I can give you triple 0 rating.
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September 2023 by John H.
I am a veteran who was out of insulin and went into this urgent care because the VA recommended them when Concentra care tried to send over my insulin to the VA the VA didn't carry that insulinI have spent the last two weeks going back-and-forth between the VA and Concentra Care just trying to get any kind of insulin while I'm waiting for my new doctor Today I was told that they would not give me the insulin prescription that the VA actually carried and I should just go buy insulin who has $2000 for insulin I don'tTheir nonchalant attitude about this was very disappointing. Do they not understand that if diabetics don't take their insulin, they die.
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September 2023 by Tracy R.
I honestly don't understand the low rating reviews. I went in yesterday for a work health screening. I called before hand to check the wait time, she said approximately 3 hours. Yikes! But I had to get this done in a timely manner so I went in. I was greeted with a smile, she handed me the paperwork work. Once I was completed I waited probably 40 minutes. Got called in. The MA was super nice and polite, wish I remembered her name. My visit there was a breeze and easy. In all honesty if I had to wait the 3 hours then I had to wait. The waiting room was clean. I appreciate the hard working staff there.
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August 2023 by C D.
One front desk lady says one thing and then a different front desk lady says something completely different. Make sure everyone is on the same page so things don't get mixed up. Called to get info and was all good to go and once I arrived I got completely different info and was not able to be seen and get business handled. BS.
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August 2023 by Cynthia Anguiano
I got there at 9am and dident leave till 12:30am. The front dest nurses were rude and dident seem to care about us in the waiting room. There were atleast 4 people there that were waiting as long as me if not longer.i would not want to return there.
