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August 2024 by Harry B
What a great group of people to work with. Led by Jonathan along with Gilbert and Ryan. They are professional, clean and most of all competent, no short cuts....I will use again and highly recommend
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July 2024 by sandra williams
I returned on Monday, June 17, 2024 to CSAI as a repeat customer for a DMV smog inspection. I was able to make appointment and was in/out in about 40 minutes. I strongly recommend CSAI for their professionalism and customer service.
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July 2024 by Brenda Lyons
Exceptional Service!
My Fiat 500 was towed to CSAI. I wasn't able to accompany the tow driver. I Informed Ryan of my situation, he advised me to give the car key to the tow driver and he'd call when the car arrived which he did. He called in 2 day to inform me of the problem. Service was fast. My car was ready the next day and reasonable!
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April 2024 by AnnMarie Milazzo
Ryan and staff did an excellent job on me Genesis in order for me to get a title. Arrived @ 10:00am, prompt action and I was out in less than 60 minutes. Professional attitude and customer service.
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March 2024 by gene kelly
I took my Infiniti G35 to CSAI to to repair a major leak and some other issues. The completed repairs went just fine. My 2004 vehicle is running like it's brand new. CSAI did an excellent job in repairing my vehicle. CSAI has great customer service. Ryan did a great job in explaining the repair process and everything turned out fine just the way he said it would. I will continue to have my vehicles repaired at CSAI.. I highly recommend this automotive repair shop.
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March 2024 by Marcus Hynson
Great work always dependable and reliable very friendly great customer service
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February 2024 by Flowers9
1/17/2024
Excellent Service...AS USUAL!
I have been going there for years and in fact, just recommended it to a very good friend of mine. I talked about the owners Patricia and Johnathan, as well as the professional staff Gilbert and Ryan so much that she remembered and just asked me for their number. I live in another city with many service stations but drive quite a long way to CASI Auto because I trust them. For a female, that's saying a lot. The staff communicates with you so there are no surprises. The facility is always clean and comfortable, and I never feel that I'm being cheated. I ask a lot of questions; therefore, I may not be the easiest customer to deal with, but they have never been rude or disrespectful to me.
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January 2024 by My name S
Great staff and friendly service!
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January 2024 by Leesa Rankins
Ryan up front and the service technicians in the back are all top-notch. Everything was done With integrity and professionalism. I have taken my car in several times and have been completely satisfied every time.
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January 2024 by Susan Miller
Always go to CSAI for service - excellent service and staff. Ryan and Gilbert are very special - always helpful in scheduling appointments and ensuring timely repairs, plus factor is both are caring, kind and treat clients like family. Patricia and Jonathan are great to interact with too
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November 2023 by Cortes Cortes
It was great
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October 2023 by Sean Work
I had CSAI do my smog check today. The price was very reasonable. I waited in the office and did some work on my laptop. Nice and air conditioned. Receptionist was super duper nice. Really great customer service. I had even forgotten my DMV smog check paperwork and they took care of everything no prob. The info was sent to the DMV electronically and I'm all good to go.Service: Emissions testing
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October 2023 by Rolanda26
There are plenty of auto repair service stations near my home but I gladly drive the extra 30 minutes to have my vehicle serviced at CSAI Smog & Auto Repair. The owners Patricia and Johnathan are honest, professional, courteous, and care about their customers. The prices are reasonable and I know that as a single woman I am not going to be taken advantage of. They always do an excellent job and they do not charge for unnecessary work. I feel comfortable bringing my vehicle here. The place is clean, they have up to date technology, and actually send you photo's of your vehicle repairs. Quite impressive!
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October 2023 by Jimmy Rr
Went for a smog check, they take your money and fail you for no reason.
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September 2023 by Alice L.
I agree with one other review. AAA should not be referring people to this business. I went in to see why my brake lights would not turn off. CSAI claimed they changed a rubber piece that was missing but the lights still wouldnt shut off and they would need another $216 (after already charging $250) I knew right off the bat that they could not have this much trouble diagnosing a minor electrical issue. I took the car to another mechanic who replaced the rubber piece CSAI claimed to have changed and paid the same price to fix the car that CSAI charged to do nothing! shame on CSAI and AAA. Furthermore, I may not know much about cars but everyone knows that minor electrical issues cannot be that hard to diagnose and repair.
