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January 2024 by john dough
I recently had an unfortunate experience with D&R Electronix, I NEVER leave reviews however my experience here was so bad that I feel compelled to warn others.The customer service at D&R Electronix was incredibly disappointing. I initially brought in my phone for what was promised to be a two-week repair. Unfortunately, this turned into a nightmare that spanned over three months. Throughout this period, I continuously received assurances from Emily that the repairs would be completed within the next two weeks, only to be let down time and time again.To make matters worse, when I finally received my phone back, it still had its original cracked screen despite being told that the screen and battery were replaced, It's clear that there was dishonest communication a lack of expertise in diagnosing and fixing the problem.The extended turnaround time was not only inconvenient but completely unacceptable. A repair that was initially estimated to take two weeks stretched into more than three months, causing significant disruptions to my daily life.Communication from the shop was inconsistent and often left me feeling frustrated and uninformed. Updates on the progress of the repair were rare, and when they did occur, they were not accurate.To add insult to injury, when I finally received my phone, I discovered that the sim card tray was missing. This was not only an inconvenience but a clear sign of negligence on the part of the repair technicians.My experience with this business was beyond disappointing. I would strongly advise against using their services. The extended delays, lack of communication, and failure to address the initial issue make it clear that this is not a trustworthy or reliable repair shop. Save yourself the frustration and seek out more reputable alternatives.
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January 2024 by Charles P.
i was quoted one price for a data transfer, then after arriving there I was informed that the price would be an extra 100 dollars. I was very clear on phone type and what needed done. (screen swap, put two phones together, old screen back on)
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November 2023 by Rick Rhay
I have had a couple phones repaired at D&R Electronix, including broken screens and replacement batteries. The service has always been excellent, and the repair work has been expertly done. Completion dates are spot on, timely, and efficient. I highly recommend them.
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October 2023 by Amy V.
Awesome customer service. Juan was very nice and honest! Fixed my phone quick. Definitely recommend coming here if you need your phone fixed!
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September 2023 by ray fleming
Emily is amazing they fix the unfixable there magicians at there trade a little more expansive then there competitors but if you want it done right this the place if she not the owner i hope she gets a raise for the quality of service thank you from paul davis restoration team
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August 2023 by Wendy M.
Jordan, was amazing with helping me out with my iPhone that i plan on trading in soon. Highly recommend!!! Check this place out if you're in need of any repairs! Super friendly and knowledgeable staff!
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July 2023 by Jared C.
Took my Nintendo Switch in to get the fan replaced. Emily didn't have a new part on hand, she replaced my completely broken fan in about 15 minutes so that my Switch was functioning right away and then I could take it back later to get the actual new part. Service was professional and fast. I also had a custom desktop gaming computer on hand that wasn't working right, wouldn't start up at all and couldn't figure out why but I just also didn't have the time to tinker with it. I figured it would just be faster and easier to take it in since I didn't really know for sure what the problem was. She found out it was a power supply issue and now two of my electronic systems are working great! Glad I found this place, will come back with more broken electronic stuff.
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June 2023 by David Zeller
Top notch, service, and knowledge of cell phone repair
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May 2023 by Steve Cortez
Absolutely amazing! I took on some small electronic switches that needed to be cleaned and soldered because I can't find replacements. Emily said they would try, but no guarantees.... Not only was she able to do it, she cleaned all connections and basically made the switches like new! It's hard to find people who still know trades. D&R is the place!!! Thank you Emily!!!
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April 2023 by Sarah F.
I didn't think my phone was fixable but I heard good things about this place so I thought I'd give it a try. Emily was absolutely awesome!!! She was so professional, friendly, and kept me updated every step of the process. My phone is like new and it was fixed for a great price! I am more than happy. I will definitely be referring this place to all my friends and family.
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February 2023 by Juan Rodriguez
Very quick. Great support and customer service.
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December 2022 by Nicole B.
Was worried my iPad was broken for good but D&R was able to determine the problem and fix it! So glad to not have to spend the money on a new device. Great service! Thank uou
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November 2022 by Jan Peters
Excellent customer service!!!
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October 2022 by Vincent Martin Garcia
I had a phone that i accidently put a password on it but forgot password. Tried 2 factory reset it myself that didnt work 6 times, even went back 2 Tmobile, atill no help. This D&R totally helped me and got the phone working again.
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September 2022 by A F
Had trouble finding a competent solderer. Been turned down by many shops. The sister shop to this one told me to come in. Came in, pretty woman named Emily was chill about it. She didn't even bat an eyelash to my off brand phone problem, not a hesitation about it. I thought it was weird considering the friction I got beforehandTurned out she's the Tech and did a fine job! Real solid imo. Don't bother with other places. If the person you talk to hesitates about your service, don't bother. Emily was confident in her self. That's what I like to see in solid service. If I have any oth6sr problems in the future I'll be back.
