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December 2023 by ELI E ESPINOZA JR
The best customer service from Zulma and she is very kind and explained everything to me how I should do things and I will be back for more things very soonsku #930-04125
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September 2023 by Elizabeth Ortega
Worst employee!!Arlett so rude!! She assumed I had coupons to buy and didn't even ask me to see the gift cards I mentioned I had. I left the store in tears, she made ne feel so bad. Immediately my daughter went back with me and told her, she gave the gift card ($350.00) as a present and she was wrong to tell me I wasn't able to get stuff. She replay saying I didn't specified, I proceeded to get earrings , she not even once said I'm sorry, and when finish the transaction, she just left the bag at the counter, I said thank you and she didn't reply just turned around . After she treated me so poorly, she was angry for a mistake she did , thinking I can't afford to go their store and buy gold. I have never been so humiliated by a salesperson before, and its so wrong and painful.
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June 2023 by Edith Leon
Do not get close to this place? for your own financial good??
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April 2023 by Jess Maire
Best experience at this Daniels location! Great staff & very professional!Matthew helped me pick out the PERFECT Engagement ring!Thank you!
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January 2023 by Charlotte Welch
Excellent...ask for Zulma. Outstanding sales staff. Knowledgable and patient. It was my pleasure making my purchases there. Thank you!
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December 2022 by Drena Robert V.
Be prepared for disappointment! I am actually shocked at the "service" I received. My hubby purchased a ring for me this Christmas (bless his heart) and I absolutely did not want it. I went in the DAY AFTER CHRISTMAS and was denied a refund. It has been less than 8 days since he purchased it and it's literally the day after Xmas. It hasn't been worn at all! To top it off, the manager (David) was incredibly rude and brushed me off. There are so many other factors like not disclosing the diamond is LAB GROWN and not stating it's a final sale. My husband asked the SA if he could return it in case I didn't like it and she said YES, no problem. My husband does not Yelp but looking at the reviews, I am truly wondering how are they still in business? Is this a standard business practice? Put any find print on the receipt and you're just out of luck? We are all consumers. I have never been to a place that I cannot get a refund and/or it's disclosed no refunds. My husband did not initial or sign anything stating he would not be able to get a refund! David said he was going to the back to contact his DM but think he pretend called and gave me all these steps of what They go trough. I want to make to clear... just because I want to return the ring DOES NOT in anyway mean we won't ever do business here. It just means right now, at this moment I refuse to spend this amount of money for a diamond that is lab grown with a company that has zero compassion and zero customer service skills. The cancel culture is real. I'm a housewife and have plenty of time to share my experience. Not only do I have a mommy blog but I have a nice following on social media and I'm sure there are plenty of platforms for me to spread the word about these crooks. After I post this review, I will contact the BBB and go from there. Not disclosing the diamond is lab grown, is not only is morally WRONG but must have legal ramifications! Buyer beware, avoid this place at all costs.
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October 2022 by Alex Mendoza
I went in believing I was going to get treated like royalty turns out they dont do what they charge you and now they have ruined my necklace. How can you call yourself professional and not know when you ADD LINKS TO A CHAIN you FOLLOW THE STYLE OF THE CHAIN. they just added a few THIN rings 4 to be exact and they didnt fix my broken link they JUST SOLDERED THE CHAIN TOGETHER . HORRIBLE BUISNESS
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September 2022 by Jorge Tovar
Very nice jewelry store. This store did not have any initial pendents, l didn't see any displayed in the store. I was in the store for 12 minutes and none of the 3 associates bothered to ask if I needed help. One associate was helping a customer and 2 were at the checkout counter but never acknowledged my presence.
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August 2022 by Karen Peterson
We are renewing our vows and getting new wedding rings, as they were stolen years ago. They were very nice and helpful and my husband found a ring that was a perfect fit. Thank you!
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July 2022 by julie o Alvarez
If you're looking for good quality jewelry go to Daniels you get what you pay for I have no complaints I will be going back for more.
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April 2022 by Roxy A.
I loved the service Mariah and Daniel were awesome and really worked with me. The manager Lynette was amazing at helping me with my situation. I highly recommend this location
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February 2022 by Jorge T
Very nice jewelry store. This store did not have any initial pendents, l didn't see any displayed in the store. I was in the store for 12 minutes and none of the 3 associates bothered to ask if I needed help. One associate was helping a customer and 2 were at the checkout counter but never acknowledged my presence.
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February 2022 by Jordan Stevenson
I’m giving 2 stars because the customer service is spot on, I have no complaints. The reason for my lack of stars is for the business as a whole. I bought some very nice jewelry from this location for roughly around $650, keep in mind my product was 50% off when I bought it, original price was $1,200+. I’ve tried to pawn it off at multiple locations including “cash for gold” online and my offer back for my jewelry was $11.50 haha. I’ve owned this jewelry for no more than 6 months and you’re telling me it either lost an extreme amount in value in 6 months (which I don’t believe) or they sell them extremely cheap products for a extremely greedy profit smh. Will never do business with this company again and I’ve learned my lesson, you're paying for the “company/brand name” here and they aren’t even prestigious enough to be having consumers paying for their “name”. Haha NEVER AGAIN save your money people
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January 2022 by Irais A.
Arlette was wonderful helping my fiance pick put a ring! I definitely recommend coming here and having her as a sales person. She helped pick out thr perfect ring
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November 2021 by Sidow Sobrino (Sidow Sobrino)
My husband Richard and I got our wedding bands here. Service was awesome. We got insurance on our rings, so it's easy and free getting them polished and even resized.We picked Tungsten rings. Tungsten is used in many different ways because it is very strong and durable. It is very resistant to corrosion and has the highest melting point and highest tensile strength of any element. We both feel it represents our love perfectly well.
