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March 2024 by Honor Swift
This is by far the worst del taco ever! They will leave you sitting at the drive threw until you decide to just leave or consistantly claim they are "under staffed" while leaving the 24 hour drive threw sign on and the doors locked essentially turning away all customers and still getting paid! Its unbelievable that this Del taco is still running.
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March 2024 by Blake Isaeff
I love it when my food isn't hot. I love having to microwave everything when I get home. I hate it when I get everything that I pay for, I love being robbed. I really enjoy getting snack sized tacos when I pay for The Del Taco size. Consistency is very important, and I have never once had something here that was remotely fresh or above room temp. That's commitment. I really enjoy watching workers talk for 20 minutes while I wait for my food. It's important that they have a friendly work environment, customer service should always be at the bottom of the priority list. It really bothers me when they have everything I want in stock, so it's constantly refreshing to go to a dining establishment where basic ingredients like onions are unavailable. 5/5 stars, meets all of my desires.
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March 2024 by Dalia
No One here. Great fish tacos and cilantro rice that needs a bigger size. They accept ebt!
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February 2024 by Hadiyah Nolley
They take forever to take your order when there’s only one or two cars in line
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January 2024 by AutumnAschelle Powers
Good portion size and open 24 hours a day, make this one mt
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January 2024 by Victor castle
Garbage customer service.
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January 2024 by Lauro Rangel
Shout out to the guy working on 01/01/2024! He held it down?
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December 2023 by Carmen Pena
fast food no big deal .entrance is bad off university
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November 2023 by Franny Crypto
Just left Del Taco here on University. I was so excited for me and my family to finally have some Del Taco because it’s been a while. We went through the drive through. They asked us to wait twice for about 20 minutes. Then they ask how can I help you? But then immediately after say oh sorry they can’t help us because their grill isn’t working. Then we ask why did they make us wait and not even say anything this whole time. Then this guy butts in saying we didn’t even wait long that it was 11 minutes. No remorse at all. Horrible service.
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November 2023 by June
Saw someone sitting in the drive-through in front of me for several minutes before deciding to come in and order. Despite being the only one inside, all of the tables were dirty, and it took an extra handful of minutes to even be greeted.The food came out quickly enough at least, but we still had to double check and make sure everything was there.
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October 2023 by Ana S
Location at University/Iowa in Riverside. 20+ minute wait in drive-thru and unable to order until I reached the window. No greeting, no apology for the long wait. My order was wrong, AND I was charged for something I didn't order. The attendant said she couldn't give me a refund because "it was too busy" and tried to make me take what she wrongly charged me for. Appalling! I told her that I wouldn't take what I didn't order. She took my receipt and walked away. A short moment later, a gentleman came to the window and introduced himself as a general manager. I explained the entire situation, including the wait, and that no attendant assisted me even though I was in front of the speaker for 5 solid minutes, which caused further delays. The manager apologized profusely and quickly gave me a refund but did not make an attempt to redeem the situation. When I got home, I emailed customer service with all the information I am writing in this review. The following day, I received an email with a ONE DOLLAR discount. Yes, a one dollar DISCOUNT! What an insult!! It's clear that DelTaco does not value their customers. They failed 100%.
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October 2023 by James Robinson
Just update if you come to this location after 9 pm don't expect to get in dining room. The sign says 10 pm but they lock the doors earlier then the sign says. Not good for walk up cx. But guess good for drive thru.
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October 2023 by Alex P.
I just went through the drive thru. The young lady had me repeat my order three times, and each time she repeated it wrong. Don't hire stoners. Won't be back.
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October 2023 by Jayy J.
They were out of funnel cake fries there shake machine was down Ordered chicken soft tacos and the secret sauce was missing the chicken was burnt like toast way to seasoned and spicy and they put to much lettuce and not enough cheese. The fries i got were way to salty that i had to wipe the salt off. They gave me a watered down root beer. And they had the nerve to tell me to stop at the drive thru when pulling up to the window. Its never that deep bruh. In addition the lady forgot my straws and she forgot my mild sauce to. I was so hungry that i ate half of it but then i couldnt stand the taste so i thew it out my window and went to another location for better food and service. Later on that night i couldnt stop farting. I believe it was from this food because i farted 27 times. I never farted this much in my life I counted my farts and i dont think its normal so idk what they put in the food here but im not trusting it no more.
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September 2023 by Jesse SO
They need to change their cooking oil more often. You can tell it was very old and overused.
