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February 2024 by crystal torres
Friendly, reasonably priced
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February 2024 by Alex Wong
Pros:Same day service; very reasonable fees for vaccines, meds, neutering, lab tests, etc., especially for neutering. No appointment necessary, just arrive between 8 and 10 am. Cordial staff.Cons: Do not expect much in personalized service, although they are cordial. Yet to see or hear from the vet during or after office visits. My cats have always been seen and handled by the assistants. After care instructions are minimal unless you ask (they need something in writing).
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February 2024 by Angel ANGEL (Feathergirl)
I've owned 5 bulldogs since 2007 Sr. BUTCHKO delivered all my litters successfully,He even saved the life of one of my bulldogs I met you a few times 2010. Kayla on Monday newly my 6th and I had bilateral cherry eye surgery, your staff absolutely wonderful my bulldog pup went comfortably and her surgery I couldn't be more happier as usual. Thank you Dr. Dirk ButchkoP.s. You also helped me over email regarding Dottie referred her to internal medicine, thank you ???
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February 2024 by Randy Robinson
Great service they took us in quickly after our Gingy was attacked ? by a unleashed dog ? the price was way less than expected
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February 2024 by Brenda Arbogast
Excellent! Highly recommend. Get there early. First come first serve
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February 2024 by Jeffery Floyd
Customer service was good.Doctors
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January 2024 by Randy Olivares
Our dogs suffered injuries and this clinic not only took us in, but made my dogs feel safe and also helped make US feel safe in the process. This was a startling experience for my whole family and Dirk Butchko Pro Vet helped keep us calm and collected while taking great care of our babies! Their staff from reception/intake to the techs are all very knowledgeable and friendly and took care of us every step of the way.We can't thank them enough!
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January 2024 by Deana Whelchel
They actually care about the animals!!!! I will never go anywhere else they have my business for life!!!!
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January 2024 by brandi Hrtznstrz
Cremated my pup and it wasn't expensive
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January 2024 by Jaime Lomeli
I traveled 57 miles to be treated by badly. 1st the I asked the receptionist via phone while waiting in the parking about helping me for only a rabies shot for my three month cane Corso and she responded by saying no you can't take cut in line. Later while filling out a form about if 1st time there and I answered yes but it was wrong and the person at front was bothered because I got it wrong ripped the form in an anger manner and using a rude tone . I let her know I didn't appreciate the tone I asked for manager who didn't make feel welcome and asked me to step in a waiting room to talk I asked to speak with doctors Butchko she then informed me that puppy needed to be 3 months old which incorrect because the laws changed effective 2024 to be 16 weeks. Another entrrrd the eoom once thw manager left to inform that yjw wouls be unlawful an d invalid While waiting I herd an employee telling a customer multiple times that her dog was lipping which felt excessive. I then walked because I had had enough bad customer service and drove Michael Butchko qebyated fiend ?
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January 2024 by Logan Schuttenhelm
Can't recommend them highly enough. The second I was taken back into the exam room, it was very clear that the wellbeing of my dog was the only thing they cared about. They never tried to sell me anything or do any unnecessary tests. Staff is incredibly friendly and knowledgeable.
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January 2024 by Hudin Noel Morales Garrido
Very excellent service
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January 2024 by Janelle Johnstone
Today 12-29-2023 took my cat to Provet Dr Dirk Butchko office on Van Buren Ave.Terrible experience. Called the day before to let them know my cat has a cyst that needs to be drained or removed. They told me to have him fast since night before because they'll need to put him under anesthesia. I said ok. We Arrived at 8am and put our name on the list which is protocol there- first come first serve. I've been here before so I knew the drill.Gloria at reception desk was nice and I waited to be seen. Once in examination room with Kandra the assistant- notified me they had no available time today to do the procedure and I'd have to come back in a week or so. What an inconvenience! why didn't they tell me that yesterday when I called?? I noticed poop in the corner and said "what is that?" She joked it off and didn't even clean it up! She left the room to write up an estimate of the procedure for my cat's cyst that needed to be drained and while she was out of the room I noticed a puddle of urine on the other side of exam table on floor. When another assistant popped her head in- I said- this room is disgusting! there's a pile of poop in one corner and a puddle of pee by the chair I was sitting in. she said she'd have someone come and clean it right away. Did they?? No. The first assistant Kandra, came back with a terrible estimate charging me for teeth cleaning! Because she said since my cat is over 10 they have to clean his teeth. I said he might be 8 or 9 but I'm not sure because he was my son's cat. She says- if they are over 6 yrs they need their teeth clean. She showed me the bill for blood work, anesthesia, medications, other tests, teeth cleaning then the draining of the cyst- a long list over $1000! I said NoWay! I'll pay $500 but not $1000. I'm so disappointed and will Never come back! Very unprofessional and a rip off!
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January 2024 by Erin Kvenbo
Called on 12/11 to make an appointment to get my litter of puppies tails & declaws removed. Set my appointment for 12/13 @ 2 pm.. got there a little early at 1:45 .. they checked me in (had me draw a line in white out on my puppies tails where I wanted them cut (mini aussies should have about an inch long tail) they took the puppies immediately & didn’t give them back for over 2.5 hours)I counted to make sure all 8 were there & moving, but didn’t check the tails & dewclaw in the office, I just immediately took them home. Cuz they were away from mom already way to long… got home checked the tails & dewclaws & they were cut super short like frenchie tails & one of the puppies dewclaws on the back paw they missed it was still there!I didn’t call them to voice my concern because I would never go back there.Don’t get me wrong the ONE lady, maybe manager I’m not sure, was super nice kept tell me sorry, but the girls behind the desk were rude.
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December 2023 by Andrew Pendley
Dr Butchko Pro Vet has been awesome for our pups. They're 1st come 1st served, I recommend going 30mins-1hr before they open. Then, sign in and you can sit in your car till they text you.The staff is pretty awesome. They're usually very busy.Thanks for always taking good care of our babies.
