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January 2024 by Krissy Flores
Great selection, and you can't beat the deals! The employees are really nice at this location. ?
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December 2023 by Maria G.
Yep, this is definitely the rudest Dollartree staff I have ever encountered in all my years of shopping at this chain. I thought it was a one time incident at the start of December this year, but today I had an encounter with their very rude manager. I bought $100 worth of product and while he's scanning my items he tells me that I need to start bagging my own stuff. I ignore him and he continues to scan. Then he gets to 3 wine glasses I purchased as gifts and he puts them aside. So I say, "You are going to wrap those individually in paper, correct?" He tells me no because they don't have paper due to COVID. Huh??? So I insist that he needs to wrap them up because I don't want them to break. He tells me he'll wrap them up in plastic bags but he'll have to charge me. Again, huh??? I'm spending $100 and you have to be miserly and charge me an extra $.30. I said no and asked for the manager. He says he is the manager. So I proceed to tell him that he PLEASE needs to figure something out because I can't carry those home without protection because they will break. He proceeds to tell me No They Won't Break! I just stayed calm and said as the manager you should be able to figure something out. So he goes to get some small boxes and puts each glass in one. I said thank you for figuring that out. In the meantime a woman who could have easily gone to the other shorter line says OMG this is Dollartree just let it go. I kept my mouth shut. But then her unclassy self has to say as I'm leaving , "Oh it's a good thing I don't need a manager" My friend turned and told her to shut up and I just said, you're an idiot. So not only is the staff rude but some of the clientele can be salty and low class. Whatever happened to the customer is always right? I'll probably not go to that location again unless I'm in a pinch. But I certainly won't buy a big order from there anymore.
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April 2023 by Dhee Y.
One of the rudest dollar stores I've ever been to. If I could give 0 stars I would! I went there to get a cheap frame to use for an event so I can just throw it away after. When I came home and I opened the frame one of the metal thing at the back that holds the frame is missing. So I came back to the store and I told them my issue. I said I check the other frames it seems that all have the same issues so it must be a manufacturing fault. They just said sorry we can't return it coz you opened the package. But I said I wouldn't know if it's missing til I open the package coz the missing part was covered by the frame stand. They didn't even offer an exchange for other frames. They just brushed you off and laughed at you. It's not about even how much you bought but it's honoring your store products even if it's cheap. STAY AWAY FROM THIS BRANCH!!! Workers are grumpy and disrespectful. Go to Norco area if you can. I'm gonna call corporate after this post.
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March 2023 by Carlos M.
I went to the store looking for her particular item could not find them at the store, so I called customer service. I don't understand how customer service rep in genitives have the worst customer service skills I called and talked to the individual. She was so rude and so condescending, I don't know how he got his job. He should be outside sweeping the parking lot or nobody bothers him. Customer Service is not his forte. I don't believe that the phone calls are recorded or they somebody uses it for training purposes if he was to be a trainer at the company route would be at a total loss never again what I call the stores, customer service line
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February 2023 by Qiuyuan C.
So many container options in this location! Lots of new products. This is my favorite dollar tree store in the area.
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November 2022 by Deniece McQuillan
Always well stocked and clean.
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October 2022 by John Figueroa
Great store nice people......not a dollar anymore...need to change the name a buck and a quarter till further notice!!
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May 2022 by Local Forum
Awesome customer service provided by Cecilia. Clean location.Highly recommendedLocal-forum.com
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May 2022 by d. Ray Owens
I like the little craft items.Price may have gone up...but nothing like 99 cent only, lol
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March 2022 by Patrick Czaja
Beats the 99 cents only stores. Some items can be over priced.
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January 2022 by Natalie H.
Dirtiest dollar tree I have ever been to. The chain has the money so why don't they keep up their stores? This one is the worst looking one I have ever walked in and they don't care. They don't even try to fix it up, clean the floor, or make it look presentable. It's cluttered, messy and they are yelling at people to put masks on when you enter?? It is a good idea entering this store with a mask on, it's not covid you need to worry about catching here!!
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October 2021 by Eddie F.
It’s difficult to get a 1.5 rating on Yelp, even when you don’t care. While there is probably some truth to some of the past reviewers stories, that wasn’t my experience on this visit.The store appeared to be in order and being efficiently run. The floor was clean, the shelves were stocked and neat.I didn’t speak with anyone but one of the employees smiled at me and nodded. Despite me taking multiple pictures in the store, no one stopped or questioned me.I would return to the store based on my experience.
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July 2021 by Eddie F
It’s difficult to get a 1.5 rating on Yelp, even when you don’t care. While there is probably some truth to some of the past reviewers stories, that wasn’t my experience on this visit.The store appeared to be in order and being efficiently run. The floor was clean, the shelves were stocked and neat.I didn’t speak with anyone but one of the employees smiled at me and nodded. Despite me taking multiple pictures in the store, no one stopped or questioned me.I would return to the store based on my experience.
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July 2021 by Eddie F.
It's difficult to get a 1.5 rating on Yelp, even when you don't care. While there is probably some truth to some of the past reviewers stories, that wasn't my experience on this visit. The store appeared to be in order and being efficiently run. The floor was clean, the shelves were stocked and neat. I didn't speak with anyone but one of the employees smiled at me and nodded. Despite me taking multiple pictures in the store, no one stopped or questioned me. I would return to the store based on my experience.
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May 2021 by Maria R.
The weirdest thing just happened at this store. I had an online order that I needed to pick up. I walk in at 7:10 and the "manager" tells me I'll have to wait because she's still on her "lunch." I asked her how long I'd need to wait and she said 30 minutes. I asked if there was anyone else who could help me, and she said no. I'm perplexed at the horrible customer service here. I'm using the "wait time" to write this review. I will also be complaining to corporate first thing in the morning. I was here to pick up a fully paid for online order. I've never heard of a customer having to WAIT to be assisted. Shop at target, instead! Lol!!
