-
March 2024 by mimi johnson
Shrimp and Chicken Tostada Salad. Rated 4 stars because there is no Drive Thru at this
-
March 2024 by cool sisters 2018
Very good
-
March 2024 by jesus Osorio
The chicken is very good, just right, neither burnt nor raw. They were very friendly and quickly sent me out.
-
March 2024 by Marissa Jerome
Received the absolute worse customer service from this location. It smells like straight sewage in there , I asked politely for condiments and a man that said his name was OSCAR was extremely rude and didn’t even speak English.. when asking for a manager a woman with a mustache named Evelyn walks up extremely hostile. Not the service you should want to present in a beautiful city. Do better el pollo loco !
-
February 2024 by Danny Soria
The food was excellent as usual. The manager is so friendly and kind. She gives such great service. Thank you for your kindness and professionalism.
-
February 2024 by ola p.
Service person was very rude for no reason. Just for my co-worker to try to use two coupons since we're all at work and one person has to go to get food. That's it for this chicken establishment. You know there's a church's chicken a block away and there are so many eatery places on university Ave in Riverside. Maybe corporate needs to address how coupons are used for multiple employees at work.
-
February 2024 by Papa P.
My 90 year old mother is hospitalized and wanted Tortilla Soup from El Pollo Loco, but she asked for mostly broth and vegetables. The super friendly lady at the counter acknowledged my request and then personally attended to scooping up the soup herself! Her thoughtfulness was very much appreciated! I'll always think of coming here first when me or my family want El Pollo Loco!
-
February 2024 by Jeff Pickell
They don't take EBT. Also, kind of dumpy looking.
-
January 2024 by Javier O
Good experience
-
January 2024 by Scott W.
Came during the height of their lunch rush, and I was in and out within 10 minutes. No one seems flustered or irritated, everyone just hunkered down and did their job and it looked like they were working as a team. The manager on site was doing such amazing job. Service wasn't overtly friendly but they werent apathetic either. Not gonna lie, I was definitely irritated there was literally a line out the door, but we all go through so fast. Turned my pissy mood around.
-
January 2024 by Jazmin Arce
This place smells like a sewer the moment you walk in. The food made me and my brother sick.
-
January 2024 by Steve Marquez
Too many bums
-
January 2024 by Cesar Chavez
It's a smell of drainage inside of the
-
December 2023 by daniel
Food is good ?, but man it smells like a sewer of a motor home when getting rid of the waste.
-
December 2023 by Luis A Ortiz
The service it very good just like the food served when you order is always done right. The dinning room is a little small and they don't take EBT. A very good choice of payment could be the only we some people eat.
