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September 2023 by Nicole Greer
they are not fair . they don't want to return people's belongings. .
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December 2021 by Linda G.
Open on the weekend. I was able to get items out of my car after it was totaled. The customer service team was polite and professional.
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October 2021 by Brandon Towner
These people are completely unprofessional and will charge you outrageous fees to get your vehicle back. Be sure to remove valuable items from the vehicle if you can because they will take them and claim that any missing items or damage to the vehicle is not their responsibility.
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October 2021 by StaxUP Homeland
I called for a tow these guys were amazing! The lady that answered the phone was very professional and pleasant! The tow truck driver that came out was very nice and even offered me a bottle of water. Thank you I would use them again!!!! Is there a 10 starsService: Car towing
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October 2021 by Daniel Han
Very rude staff hung up on me mid talk and did not want to respond to my questions
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August 2021 by Courtney B.
I was struck by another car and taken to the hospital. My car was towed at 10 pm 8/12/21 I arrived the n following day to reclaim my car they tried to charge me 600$ for two days and for the clean up.
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June 2021 by Desiree M.
If i could give a 0 I would, only for the fact the lady Cindy at the front desk was extremely rude and disrespectful. She slammed the door in my face and refused to help me. The owner kelly had called stating we could pick up our belongings and this lady refused. As I proceeded to call the owner/boss she intercepted every call and refused to put me thru.
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April 2021 by Daniel H.
very rude staff, hung up on me and wouldn't provide me any info regarding my towed car
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October 2020 by Marielena Zavala de Herrera
Unfortunately for me it was a very horrible experience trying to get my vehicle out of the towing yard the person was very unethical and very unprofessional and was delaying the process I do not recommend anyone to experience what I went through ☹️??
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September 2020 by Antonio C.
Let me start off by saying that Desi (The dusty clerk who assisted me at the office) was unprofessional, they towed my car at 10:33PM I arrived the next day at 9:30 and she insisted I had to be charged for two days when 24 hours had not passed; an additional $100. She seemed irritated and when asked simple questions and tried to make smart alec remarks to dismiss me when I asked to get a breakdown of the charges and advised me to come back tomorrow and pay an additional $50 if I didn't have the money; and complete ignored my request to give me details on the charges when I asked for time stamps showing when the tow truck was dispatched and arrived to validate the charge, she insisted I pay first I was able to escalate this and have the extra day that was being charged corrected I was there from 9:37 and left at 11:27 These people took advantage of my time and money I wouldn't trust them with your business There are other honest towing companies, save your time and coin
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July 2020 by Monse R.
Definitely not a place to call they gave me an estimated time of arrival of one hour and I waited three hours completely unprofessional to tell people that they will be there in a certain time I was thirsty in the heat with no water I was left stranded And I didn't feel like I had any hope worst towing service in Riverside I would rather walk home then to call this place again
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July 2020 by Sunny R.
My dad was involved in a car accident where his car was totaled and it was Exclusive Towing that was called by the police to pick up his car. When I took my dad to the tow yard to see his car and turn it over, they were very personable and concerned about my dad above the car. Desi, in the office, was especially kind. She was more than generous in working with my dad. I'm so glad we were able to deal with Exclusive Towing instead of any other tow company. I highly recommend them.
