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March 2024 by Barbi M.
The staff chose to lose an almost $165.00 sale due to their non public bathroom policy. If that was really their policy then why have your saleswoman "go ask her manager" if you don't have public bathrooms you would have simply said that from the beginning. To suggest that I go walk to Target, that cost you a sale!
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January 2024 by Txntaclxz
Walked in tried some shoes on, and immediately employee took a picture of me & snatched the shoes I was trying on. Accused me of stealing told me they've been having issues with thiefs. Like how tf are you just gonna start profiling people as soon as they walk in. SMH!!
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July 2023 by Lynette Beckles
Purchased a pair of crocs for my grandson's birthday only to be embarrassed when he opened up his gift to find out there was one shoe in the box. The sales lady checked the box before I left the store and I was shocked to find out we only had half of the purchase.
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May 2023 by David
I have been buying shoes from this store for many years. However, I will never do so again. The last two times that I have bought shoes from them, Within the first 6 months the souls began coming apart. And I am not even rough with my shoes. If they are only going to last 6 months, I will go to Walmart and pay less for them.This store is horrible. Don't buy from them. I will tell everyone I know.
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March 2023 by m bennett
Disappointed in this location. Showed up at 10:20 to shop. Door says they open at 10:00 but the door is locked and noone is inside.
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December 2022 by Nathan Hawk
The staff here was really helpful. They helped my daughters find the crocs they wanted in the store. The ones we couldn't find they ordered for us online. It's a big place and it can be overwhelming and that's why the staff makes a big difference.
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December 2022 by Anonymous
I would like to give a BIG shout out to Dave and Gary I believe thats their names but these 2 men really went above and beyond for me I called looking for 2 pairs of crocs and they knew exactly what i wanted and they really took the time to check for me and both times they found exactly what I was looking for thank you so much for making my shopping easier and holding them aside for me. They have great customer service and so helpful. My only thing is I wish they did price match still but I was still satisfied ?
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November 2022 by Derick Dabbs
This particular visit was a continuation of my last experience here more then a week ago. The store Manager with a red beard was somehow following me around just dying for some conversation from me. I QUICKLY inform him of my distaste and just wanted to be free to shop please. That was the first visit. I came back again to maybe a peaceful shopping experience... no sir.You could tell he remembered my last visit... so in his own subtle childish way he pushed my buttons. And this was a GENERAL Manager. I found Van's on clearance for 59.00 that I really wanted ...but after I noticed his sign Language and comments to his only cashier "To WATCH HIM" I decided to not spend my business here anymore. As I walked to the front door passing him I introduced myself as DERICK and mentioned I reviewed your Las Vegas store for just that very reason ... maybe you should read it to see where your customers are coming from... That would be a teenager following me around!" So What is it Yelp or Google... Well we DON'T do that here!"Looking at prior reviews... can you tell why you lost 60.00 and my FUTURE business for LYING to me ???. Today I went to KHOLS and SCORED same model Van's for 41.00 plus 30% off to 31.00.I'm old enough to remember my shopping experiences at KINNEY SHOES and MERVYN'S before you were BORN. Since KINNEYS is sadly gone... I'm just considering FAMOUS FOOTWEAR the same. Thank YOU General Managers (Riverside and Las Vegas) for always "helping" your customers with BETTER deals elsewhere. ???
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August 2022 by Geneva A.
I ordered a pair of shoes for curbside pick up. The link in the email said error and wouldn't load. So I went inside just to discover a line of 15-20 people waiting for one very slow cashier to check out. When I went up to another sales person and asked if I could just pick up the box she rudely said "no you have to wait in the line like everyone else". I stayed in line for over 30 mins. Will not be ordering from this store again!
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July 2022 by GUERA G
Very Friendly staff and easy exchange really happy with my purchase! Super Big selection of shoes which I love! An associate helped with my online purchase but had to come back as it didn’t fit my daughter and David helped me with my exchange ? very nice staff and shoes ? Thank you Famous Footwear!
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February 2022 by Sheila Martinez
Was in there to buy a pair of platform shoes and the manager sandy was following me everywhere I went. There was a lot of other people in the store but yet she would be a few ft behind me at all times. I feel discriminated against. She didn’t bother anyone else but the Mexican in her store. I asked her why she was following me and she said she’s just doing her customer service but she never said one word to me until I said something. I told her that I feel like she thinks I’m going to shop lift(which I would never do. I’m in my scrubs because I just got off work) and she literally told me “well you said it”, Those are your words. Like really? What kind of manager does this place have?! One that thinks it’s acceptable to judge someone by the color of their skin and think because I’m Mexican that automatically means I’m up to no good. I hope everyone that reads this chooses not to shop at a store that clearly discriminates. Thanks a lot sandy. You made me feel so uncomfortable. I’m a good person who would never do what you obviously thought I was going to do. I hope you don’t work there anymore. This store will be better without you.
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November 2021 by Bobby E Hernandez
Bought my steel toe Skechers there. Good price.
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October 2021 by Reine Smith
I liked the wide variety of shoes, but I didn’t like that it’s a little hard to find any one to help you when looking for a size. If you need anyone you would be better off going to the cashier and asking for help. They’ll get you someone. Other than that, good prices. Honestly I find it better than WSS.
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October 2021 by David Langley
Great place to buy shoes
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September 2021 by Patrick Beckwith (Saint Patrick)
Saw A Theft. Bought Some Nikes, Recorded It With My Number As An Rewards Program. (Wifi Renew Every 30 Mins)
