FedEx OnSite

FedEx
Hours: FedEx OnSite locations offer a range of services, with experiences varying by location. One store, situated inside a Walgreens, has mixed reviews. In some cases, customers have found the staff friendly and helpful, with one describing the service as fantastic and noting that the staff worked with them to print flyers and resolve shipping issues. Others appreciated the kindness and patience of employees, especially during complicated returns or shipments of sensitive items like breast milk, which arrived on time thanks to attentive staff. However, some locations, particularly at the Limonite Walgreens, have received negative feedback. Customers reported feeling discouraged from using FedEx dropoffs, with staff applying strict or inconsistent rules—such as only allowing one package per visit or expressing concern over package weight to prevent pickup. These employees, mostly younger females, were perceived as giving customers a hard time and creating unnecessary obstacles, making the experience frustrating. Overall, the quality of service appears to depend heavily on the specific location and staff. While some FedEx OnSite stores provide excellent customer service and helpful staff, others may hinder the process with unprofessional or unwelcoming behavior. Customers are advised to consider their local store's reputation before visiting.

1. Riverside, California