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February 2024 by Clint Wells
I've been coming here for a few years and I'll keep coming back. They have the BEST customer service I've seen in any industry and I'm a tough critic. Friendly and professional is an understatement on how well they treat you. They always give me options on what service they recommend and can work with your budget. Their quality of work matches their customer service- highly recommend this Firestone location
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February 2024 by Janette Rodriguez
They are friendly, they explain me all the work to be done and an estimate for repairs. And also I have the credit card we're I could pay in payments!
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January 2024 by Vanesa S.
Excellent service! Elias the manager did a superb job taking care of us! He went above and beyond to take care of the issue. We had lost hope in Firestone after our last experience but Elias made us believe again in kind people with excellent customer service. Elias and his team make the time and effort to help customers highly recommend anyone purchasing tires or coming in with an issue they value your time and money. If you are thinking of purchasing from Firestone please come here you won't regret it.
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January 2024 by Michael Stephens
Excellent customer service, i can always depend on reliability of work
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December 2023 by hilda vasques
Every time I come here, everyone is so helpful.
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November 2023 by Steve Dominguez
I took my tire there to get patched and they said that my tire could not be patched. It was too close to the shoulder and they sold me a new tire. Come to find out when I got home. I looked it up and there is plenty of room to patch the tire, you guys are a rip off I will never ever ever go back to you guys again and I’m telling all my friends
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November 2023 by Glaser Burkhardt
They handled my truck alignments well, without exception.
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November 2023 by Miriam Fierro
Great service ?? answered all my questions and concerns..<100%
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November 2023 by Loan H.
I came into Firestone for my lifetime alignment. As soon as I left, my traction light came on. I drove back and told them and they said they didn't have anything to do with that. After trying to get them to understand I didn't have a traction light on when I came in, I left frustrated. Drove to my normal mechanic who showed me a report on how they "aligned" my car. He said they straight f'd up my car more then originally when I brought it in!!!! I need corporate to call me and give me a refund for selling me on lifetime alignment when your store leaves it worse then when I come in!!! Don't go to #firestone !! Go to #calistreetstires they took care of me and showed me how to read the reports If I could give #firestone negative reviews, I would!!
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November 2023 by Steve D.
I took my truck there to get a tire patch on my dodge ram 1500 and the boy there told me my tire did not qualify for a patch so I had to buy a new tire. Come to find out when I got home and looked online that tires anything over 1.5 from the shoulder was fixable!!! My tire was 2.5 from the shoulder ! He got me to buy a brand new tire for nothing Then the manager tried to tell me that the sensors that tell me the tire pressure were bad on the brand new tire I just bought and tried to get me to have them all checked for 130$ each tire then I got in my truck and all the sensors were working fine this place tries to make money off you instead of telling you the truth!!!!
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October 2023 by Marissa Liley
Came in on a Sunday because my normal place was closed. Was having a squealing sound when driving. Paid $22 for a diagnosis plus $30 round trip home for an uber because they said they would need the car all day. At the end they couldn't find anything wrong and handed me a paper claiming everything looked ok...including my brakes. They said it was likely some debris on a belt that had since come off on its own. I continued to hear the noise randomly and brought my car somewhere else where I'm told the problem is the caliper sticking and my brakes needing to be REPLACED with the calipers as they were worn as well. ...DID YOU GUYS EVEN LOOK AT MY BRAKES?! Or just mark them off as good and charged me for doing NOTHING?! DO BETTER!!
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October 2023 by Marissa L.
Came in on a Sunday because my normal place was closed. Was having a squealing sound when driving. Paid $22 for a diagnosis plus $30 round trip home for an uber because they said they would need the car all day. At the end they couldn't find anything wrong and handed me a paper claiming everything looked ok...including my brakes. They said it was likely some debris on a belt that had since come off on its own. I continued to hear the noise randomly and brought my car somewhere else where I'm told the problem is the caliper sticking and my breaks needing to be REPLACED with the calipers as they were worn as well. ...DID YOU GUYS EVEN LOOK AT MY BRAKES?! Or just mark them off as good and charged me for doing NOTHING?! DO BETTER!!
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September 2023 by Tom Ortiz
This place is pathetic take your business elsewhere. Took the company truck in for routine service first thing in the morning(8am). I had a couple additional requests like brakes , 1 tire and tire rotation. They waited till closing(5:30pm) to tell me they were able to do just a oil change. Then the guy had the nerve to blame it on me for not informing my company.
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August 2023 by Vanessa C.
My family has been coming here for at least 10 years and Elias has treated us a valued customers, which is why we continued coming back for service. However, my Dad brought his truck in yesterday for an 11:30am appt to change a light bulb on his tail light. A few hours went by with no communication and he's waiting, his truck hasn't been brought into the garage yet. Another customer comes in at 2pm for an appt and is out within half an hour. It's 3pm and his truck is still sitting out in the lot. He waited over 3 hours for nothing and ended up leaving and took his truck to another shop. Elias was not there yesterday but usually when he's there, he takes care of his returning customers.
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July 2023 by Brandon Sewell
I called in needing a quote on 2 new tires for my 2005 Nissan Murano. Their quote was $289 for each tire not including labor costs and taxes/fees.So I called another tireshop down the street from them and they replaced both my tires with brand new tires for 271 total out the door. I know prices can vary but thats a big difference. Before you stop in here, call around to other shops nearby.
