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September 2023 by Google user
Sal keeps his store airtight! Inventory is always on point, and if it's not here, the staff is helpful in locating or ordering it for you if it's available. Footlocker at The Galleria at Tyler has been my go-to since 2010. Through the thick and thin of Covid-19, kids school needs I appreciate Footlocker and Sal.
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February 2023 by Mauricio Guzman
Very helpful by exchanging my Air Jordan 7 Retros!!!
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January 2023 by William Hunt
Good selection of shoes for sports. Staff is not friendly or helpful.
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January 2023 by Sharla Hood (Coston)
So overpriced and staff is so rude. I've yet to meet a friendly or helpful one. They act like you are such an inconvenience to them if you ask for a size. This has happened to me on multiple occasions. I try not to have to shop there at all. Cheer up people!!
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November 2022 by Chuck Taylor
Went in looking to buy my kids shoes, I guess because I don't look like your average sneaker head I didn't get any help. Took my business elsewhere
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September 2022 by Jay Die
Had trouble finding the right shoes. They didn't have them, but they ordered them for me and 4 days later I got my shoes ?
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August 2022 by Alfonso Perez
Ordered some shoes for my daughter for pick up. There was a mix up on their online method to where I had to call them and make sure that my daughter was able to be the one to pick them up since I’m out here in LA. Abraham was able to help me out to make sure that it worked out for her to be the one to pick them up, despite the bug in their online ordering system. For some reason their system let me put her name for her to be the one to pick them up, but by the end of the order their system had put my name for pick up… things could have been all bad. Thank you Abraham and all there at Foot Locker for helping my daughter and I to make it happen correctly.
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July 2022 by Chris D.
Decided to stop by this Foot Locker for school shoes for my children and it was impossible to get the attention of the salespeople. They're all standing around, hanging out like a social gathering. I tried calling out, waving my arms and nothing. I finally got the attention of one of the guys walking by and asked about some vans that were on the shelf and he replied "you'd probably be better off shopping for vans across the way" and he walked away. I got the attention of another sales person, but she got irritated that I asked for help. I did buy a pair of shoes for one of my children but not the other 3 cause I didn't want to disturb anyone any further. I did get a good deal on some vans across the way tho, so that was helpful.
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July 2022 by Carlos Espinoza
They don’t ever pick up the phone when u call
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April 2022 by Michael M.
They just chat amongst one another and do not check to see if you need help. I had to hit one of them up to get some shoe sizes, if i didn't have a gift card they would have lost revenue....
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April 2022 by Bhudda Sb
Sold me completely creased af1s with torn box ?smh never goin to footlocker again
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March 2022 by 10 Digit the trucker
Found a DOPE pair of Nike there at avg price but I absolutely fell in love with them as soon as I saw them. The best part is that they had my size. Which I didn't expect, so I had to get them and I am so happy.. I love them
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February 2022 by jassxxl 11
Came in on a Wednesday and didn’t even get a greeting. Half of the workers there are always in a group talking and just ignoring the costumers not asking if they need any help. And i know this because last time I came in here the same thing happened. I tried to ask one of the employees a question and they all stared at me with unpleasant faces. After I walked away they all just started laughing. If I can give this place no rating I would!
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February 2022 by Mario Blanton
Went there for a refund and Sal made it a quick and simple process. Customer service is worth the 5 stars
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February 2022 by Norma Moyoroqui
It was hard to find parking and the people left a mess of shoes
