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January 2023 by Jami J.
Was excited to come in as acrylic sheets and filament for 3d printers are both listed as products carried. Walk in they have about as merchandise out as a gas station (im talking chevron not mobile) waiting in line some guy walks out asks if "anyone is here to pick up an order?" I say no just have a question, he says ok I can help come over here, then some guy walks in and they proceed to catch up while we wait. And wait... And wait...... then I guess he remembered us comes over acting out out as if I interrupted his conversation. Then he looks up acrylic online and was surprised they carried it, "but not sure if they do, oh wait... no they don't, but they may at some point, but not sure." Why do you pop up for a general search on selling filament and acrylic sheets if you don't? Annoying waste of time for me, the kid, and the other half since I figured I'd need help loading allllllll the cases of acrylic and filament. Should bill them for my time and gas. False advertising and a complete waste of time, no one answers the phone or I would have asked before starting the journey. Guess I should have known better. The one star is for crappy service after offering to assist, in the future greet your friend, and tell them to wait.
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November 2022 by F B.
Grainger has just about anything related to industrial equipment needs. I'm never disappointed with them not stocking a certain item. When the others fail I turn to Graingers. Most of the time they have the item in stock and available immediately. Helpful staff and prices are very competitive.
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October 2022 by miguel mpalafox27@yahoo
They need more people answering the phone takes to long to get somebody to talk
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September 2022 by digimaxe1
Juan was so professional and super helpful,that I got to say, "Man he made finding what I needed so easy and fast!""Thank you Juan for your spectacular help!"
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August 2021 by Forrest Sheperd
I was doing some minor re-wiring on my HVAC unit but hadn't really done anything like it before. No store had the part I was looking for until I was directed to Grainger. They had the exact specialty part I was looking for and were extremely helpful in informing me how to use it. They even crimped the connector for me so I didn't have to buy the tools for a one time job. The customer service here blew away my expectations!
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August 2021 by Nidia Vargas
Great service! The salesman didn’t give up looking for a part I needed and I’m very grateful.
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August 2021 by Victor V. Wind West Express
Very nice and professional service.
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July 2021 by Antonio Rodriguez
Great customer service
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July 2021 by Carlos M.
Very professional staff. This always has the parts I need. If they don't have inventory they'll help you find it.
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June 2021 by Brian Modum
They had exactly what I needed, I ordered 2 parts online and pick up was that same day, that's hard to come by, the gentleman with big earrings is on top of his game!
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May 2021 by Taki papadopolous
I used to love coming here but it cost way too much now a tube of stainless steel costs 30 bucks now. Thought gold would come out of the tube Instead.
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May 2021 by Debbie Penny
Online pick up order great customer service in store @Riverside, Ca. Thank you.
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April 2021 by Jason Gutierrez
Very friendly and helpful!
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March 2021 by Steven Thomas
Did their best to try to help
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September 2020 by Bob Morris
Good Customer Service when after a 15 minute wait. They needed more sales staff on hand.
