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February 2024 by Mario M.
I went to this store with my family and to pick up some tools for my project. Upon making my selection and approaching the counter. The employee was exclaiming over her earpiece that she need to leave it go on break. She told me to go to the other register to which I obliged. The customer service representative at the counter was too on her "Bree," earpiece fighting with management of if she was to open her register or not. Bree didn't look at me or acknowledge my wife and 10 year old girl. Instead she continues not to greet me with a hello or any type of eye contact. She wrong up my item and asked for payment. I said a hello would be nice. She argued with me and said "I'm not even suppose to be open." I replied that I was told to come to her counter by her counterpart. I told her this was rude customer service and said that I would t be shopping here ever again. To which she replied "good!" The next morning I returned my items I purchased the day previously and suggest to others not to shop here. This store should represent the working class. Working classes money isn't good enough here to get treated so rudely.
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January 2024 by christine Vigil
Was very upset with store last week. 1 cashier not right been ther many had to wait 50 min to exchange a item I bought the same day never in my life I complain but tired of this I will blast this all over face book if u do not take care of this same on u managers
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January 2024 by Brenda Garcia
Friendly
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January 2024 by Colleen Sykes
Staff isn't friendly. Plenty of parking
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December 2023 by JD O.
I have been a business owner now for over 5 years. We have ALWAYS purchased our Bauer Heat guns from Harbor Freight, as well as their 1 year extended warranty, why? Because the heat guns tend to last about 6-9 months, and then they stop heating up. When I had initially opened my business I went to Harbor Freight and bought 6 heat guns with 6 extended warranties, a couple of extension cords and some basic tools I thought we might need. Fast forward to 5 years later and multiple warranties and returns. I went back to return 3 of the heat guns that had gone bad. I got 3 more and purchased the extended warranties on the new 3 guns, only to have the Manager Lupe, in an extremely loud voice tell me. "After this purchase we will no longer be warrantying your heat guns, the computer flagged you and you are returning to many of them!" I calmly explained to her, that I had purchased the extended warranties for the specific reason. They work well when they work, but when they go bad, I need to replace them, no ands, if's, or buts. She told me "It's not my fault the heat guns are going bad, and if you aren't happy with them, we can give you a full refund and you can go purchase them elsewhere" I was like "wtf is she talking about?" Maybe you should call bauer and tell them to make a better quality product, or stop selling their products if you cant maintain a warranty on it! Either way, she told me that if I didn't like it, I could call corporate, which was no help at all. Corporate suggested I go somewhere else to do my returns, because maybe it was just the store flagging the returns....Either way....Lupe has HORRIBLE customer service and should not be a manager.
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December 2023 by David Stearns
Everything you need or want
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December 2023 by Rachel Lopez
Helpful staff ready to assist you.
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December 2023 by John Valdez Sr.
Needed a very small Allen wrench. I was working on my grandsons RC car. Was able to find what I needed. Thanks Harbor Freight
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November 2023 by Andy
Harbor Freight tools is an awesome place to shop for discounted and affordable items, good quality as well
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November 2023 by David Hernandez
What can anybody say who's ever visited HF to those who haven't. "What are you waiting for!". They have almost everything you might need for a project at home or in your garage, and at a reasonable price.
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November 2023 by Qi Zhang
Good price . But don’t try return anything. They charge me 180 for return a generator. The generator is ready broken and won’t start before they sold to me.
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November 2023 by Jesse J Sepulveda
Very good tools at affordable prices ,in other words for your honey can you fix this projects.
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October 2023 by Eugene
Clean appearance of the store and friendly staff. My only issue is they'll let the checkout lines get as long as to the back of the store before realizing maybe they should pull someone who's doing another task to help the cashiers. Lines will be super long, and they're trying to sell every single person a warranty, or get phone numbers and sign you up for their rewards plan. 15 minutes to check out is a bit excessive... but, any other time when not so busy, the store is great. Just short-staffed. Little help in the aisles if you need something.Bunch of different tools to choose from. Tools fit a one-time use budget, which is all you'd expect for the cost. For instance, the miter saw I purchased is 43⁰ instead of 45⁰ where it locks, so double-check your cuts. Similar results with the tile saw I bought too.Overall, as a tradesman, I wouldn't purchase anything you plan on using over and over, or for continuous reliability or even precision. These tools and supplies are more for DIY projects that don't require a high level of accuracy or long-term repeated use. Good for journeymen or helpers though who tend to break/drop tools.Everything here is mid-grade quality, regardless of what they advertise. There's nothing wrong with that, but expect what you pay for and invest in the warranty. An angle grinder I purchased only lasted a year but I was able to warranty it.Don't buy a tile saw and expect perfect 90° angles and flawless 45°'s like from DeWALT or Makita is what I'm saying.
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October 2023 by Arg N.
Terrible service. The clerk didn't want to issue a refund because I purchased the item at a different location when customer service said they could. She was too busy talking to a friend which she let walk out of the store with a tool he didn't pay for.
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September 2023 by Andy C.
It's always kinda busy when I come here tend to come here for tools I really don't wanna spend to much money on and probably just sit in my garage for awhile till I need them again...Over all they are busy place and if you know what you want then go in and get out and your good.
