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September 2022 by Indian S.
Awful bank to bank with! 15 business days for a new card after fraud! Atm never works!
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August 2021 by Robert G.
One of the last customer establishments! They know me on a first name basis, they are polite, professional and have an amazing atmosphere. I'm quite satisfied overall with this bank.
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December 2020 by Kelly Hurtado
Homestreet Bank doesn't make it easy for people who work. They aren't open on Saturday's anymore and they are closing earlier. I understand things are difficult right now, but I don't have an opportunity to get to the bank.
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October 2020 by Gilbert R.
Horrible bank. So many issues. Worst is they don't take care of their customers. Seems like they just don't care about us: Separately statements for each account.Separate statement download for each account. Separate transaction download for each account. Can't deposit thru ATM to all your accounts. Can't combine your accounts to meet min requirements to keep accounts free. And many more...
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October 2019 by GrannyD Davis
Customer service is PERFECT. Staff is VERY knowledgeable on all products banking procedures. Friendly and easy to work with.
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August 2019 by JAY TIBBLES
Good bank. Service excellent.
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May 2019 by Ted W.
Great bank with very friendly people ready to help. They periodically help out the neighborhood and surrounding business by providing document shredding while you watch. Not many businesses help the coomunity like this, A+ to Homestreet Bank and its Manager Caesar for a job well done
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November 2018 by Pts A.
We first became acquainted with this bank because of their complimentary document shredding service offered to the local community. We used this service and had the opportunity to meet one of the branch managers at that time. Since then, we have considered the benefits of supporting a local institution where our business means something to the individuals working there. We all have experienced large institutions and their impersonal nature, which is unfortunately an inherent byproduct. We have since returned to Home Street Bank to explore account products, including a mortgage on a new home. So far each interaction has been very positive.
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September 2018 by Vita W.
Not customer focused. Tempted to just close my account. Too close to closing to add someone to my acct when they could have helped me and closed gone home 15 minutes late. I guess they are here for themselves instead of their customers
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April 2018 by Jose Basulto
Crista helped me so much in tuff situations fast responses and she always answered here cell phone great outstanding customer service she was there to answer any questions. Perfect bank lender crista is a great loan officer.
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September 2017 by Chris Serfas
Great service and services. The big banks are for fools.