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April 2024 by Danny B.
Churro $3.50 ,in 2024, warmed up from frozen then made whiter because of too much sugar granules. Still cold in the middle. Not piping hot and not a joy to eat. Worker didn't do it right. Worker needs coaching by pros.
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March 2024 by Diana C.
I usually come here while I'm doing laundry next door. Usually it's okay service and good Ice cream. Normally would give this overall 3 or 4 stars, But today the service was okay and the "fresh fruit" was alright but the watermelon had gone bad/old . My mom wouldn't eat it and I was ready to toss it, but $10 is $10. I was hoping I'd go back and they would replace the rotten watermelon with the pineapple or cucumber maybe mango, since 80% of the fruit is the watermelon that she kept throwing out. So I went back But the girl at the counter justified it by going to the back and grabbing a fresh piece, eating it and saying it tasted fine. I didn't want to argue with her, I asked her if she was going to do anything to help, but said if it (her piece) had been rotten she would. I wouldn't have came back if it (mine) tasted good. I didn't even eat over half the serving as she claimed, Very disappointed she wasn't willing to replace the bad tasting fruit. Sorry but never coming back here, just terrible service I was always willing to look past because the ice cream is actually decent tasting.
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February 2024 by Gary G.
We typically love going to La Michoacana but this was the dirtiest location we have ever been to, the worker was so rude and was more focused on everything else than our order , we got some tostilocos and she put literally no chamoy or Valentina then we asked if she could add some more and she very rudely said "ima charge you more for that" and charged a dollar more for literally nothing , DONT RECOMMEND THIS LOCATION SO RUDE AND UNPROFESSIONAL
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January 2024 by James Mcfarland
Bad service walked in, no greating and dirty looks.i stood there they walked in the back. i never seen them again.
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January 2024 by Regina R.
I came here last week and was very disappointed how dirty the place was. The workers that work there are very rude. They seem to be more concern talking to each other than helping customers..
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January 2024 by JOHNNY CRYO
Shabby place for great traditional ice cream. Walking in feels you're still back in Mexico. Recommend any flavor ,I just which they had more Milk type for their milk-shakes. They only carry whole milk.
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January 2024 by Yocelyns Delgado
Excellent
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November 2023 by Betty H
Located on Chicago Ave & University Ave in the Dollar Tree Shopping Center with plenty of parking.We stopped here on Wednesday night after dinner looking for an appetizing dessert, so we were glad to see this Michoacana still open as it was shortly before 9 PM.I couldn't decide between a scoop of ice cream or a "Fresas con Crema," so I ordered both lol. I tried their "Chicle" flavored Ice-Cream which translates to bubble gum, it tasted exactly like it. Their "Fresas con Crema" (which is a cup filled with fresh cut Strawberries with sweet cream) were just as good! Both desserts were fresh, delicious, and very satisfying.They have such a huge variety of treats, such as Tostilocos, Aguas Frescas, Bionicos, Mangoneadas, Nachos, Paletas, Milkshakes, Tejuino, Elotes, Churros and so much more depending on your cravings.Service was friendly and efficient. The lobby is not spot clean, but it was acceptable during our visit. Overall, we had a good experience at this location.
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November 2023 by Betty H.
Located on Chicago Ave & University Ave in the Dollar Tree Shopping Center with plenty of parking. We stopped here on Wednesday night after dinner looking for an appetizing dessert, so we were glad to see this Michoacana still open as it was shortly before 9 PM. I couldn't decide between a scoop of ice cream or a "Fresas con Crema," so I ordered both lol. I tried their "Chicle" flavored Ice-Cream which translates to bubble gum, it tasted exactly like it. Their "Fresas con Crema" (which is a cup filled with fresh cut Strawberries with sweet cream) were just as good! Both desserts were fresh, delicious, and very satisfying. They have such a huge variety of treats, such as Tostilocos, Aguas Frescas, Bionicos, Mangoneadas, Nachos, Paletas, Milkshakes, Tejuino, Elotes, Churros and so much more depending on your cravings. Service was friendly and efficient. The lobby is not spot clean, but it was acceptable during our visit. Overall, we had a good experience at this location.
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October 2023 by Rosa D.
Hi, I do not normally do this but let me explain why I gave this a 2 star! my dad and I LOVEEEE to go to the michoacana however today he went alone and purchased two agua frescas! The drinks were placed in a cardboard drink carrier that obviously had a handle to carry them easy... as soon as my dad got off the car the handle ripped.. he did not want to call because my dad does not like to cause any inconvenience but he called; a worker picked up and clearly told him "that was your fault and not our fault because you did not drop them at the store" and then automatically hung up like no please do not disrespect my father like that when it was not his fault. That was the absolute worst customer service anyone has ever given him/us. There was absolutely no reason to disrespect my father like that. Unfortunately we did not get a name but I hope something is done about this.
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September 2023 by Alexa A.
The food here was amazing. I loved all the nice desserts they had and it satisfied all my cravings. I got the pepino loco and it was amazing! The service was great and everyone was friendly and fast.
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September 2023 by Evelyn S.
I came in today (9/20/23) for just a quick snack. Service was alright and so was the food. As I'm eating I notice the workers go up to the front, dig into the bucket of ice cream, eat it, and proceed to use the SAME spoon for the next flavor. UNBELIEVABLE!!!
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September 2023 by Jocelyn L.
This place deserves zero stars. Horrible customer service and ladies working there are extremely rude. Overpriced items and employees will charge you extra for messing up your order. I ordered a agua loca and the employee made it wrong. She refused to remake it correctly and said it would be a extra charge to make the item right. That made no sense and manger on duty was no help. Overall don't come to this establishment with poor customer service skills.
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July 2023 by Kisha R.
Staff there are very rude there were 2 working at @12:30 07/24/23 asked about an item neither one understood English I asked several customers if they can translate no one could. One of the staff got rude for not I guess understanding me it would be nice if this location had bilanguage staff Or you're gonna lose your customers.
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July 2023 by Jesus Estrada
Very good place. I also enjoy my elote cup. My kids also enjoyed. Servings were good. Had plenty of seats. Will be back again. Servers were very helpful.
