Magnolia Heating and Cooling has a long history of providing high-quality services in the Riverside area, dating back to 1951. The company prides itself on being a trusted and reliable provider of custom HVAC installations, guaranteed to perform at the highest efficiency possible. With over 2500 5-star reviews and an A+ rating, Magnolia Heating and Cooling has earned its reputation as the number 1 HVAC choice in the area. The company's commitment to customer satisfaction is evident in the excellent service provided by its technicians, including punctual and professional service from experts like Kirk and Ryan. Magnolia's team of experts, including Bobby, Steve, Miguel, Hugo, Allan, and Joe, are knowledgeable, polite, and considerate of customers' properties. They take the time to explain the installation process and go above and beyond to ensure customer satisfaction. The company's attention to detail and commitment to thoroughness have earned it a reputation for being "really good people" who always put customers first. Recent reviews highlight the company's professionalism and commitment to communication. Customers appreciated how technicians like Paul responded promptly to repairs, especially for older systems like a hydronic heater built in 1997, keeping owners informed through calls and texts. The staff's professionalism, polite manner, and focus on customer needs stood out, with one reviewer noting how communication was maintained before, during, and after service. Multiple visits to repair a broken A/C were handled efficiently, with technicians arriving prepared, organized, and focused. The office staff, including Sarah and Karina, was praised for their excellent communication and willingness to work with customers through multi-day repairs. Customers also appreciated the fair pricing and the technicians' ability to listen and act on their concerns. Ryan and Chris were specifically commended for their professionalism and prompt service, even arriving earlier than scheduled to get systems working quickly. Overall, Magnolia Heating and Cooling demonstrates a strong dedication to quality service, communication, and customer satisfaction, making it a trusted choice for HVAC needs in the Riverside area.
