Massage Envy offers massage, skincare, and stretching services focused on total body wellness. Customers praise the skilled massage therapists, highlighting their compassion and care during treatments. One reviewer emphasized the therapist's ability to help with prenatal massage, making the customer feel comfortable and supported. However, there is consistent feedback regarding the cleanliness of the location, particularly the carpets. Reviewers describe the carpets as "gross" and "disgusting," needing professional cleaning. While the waiting area, front desk, sheets, and restrooms are reported as clean, the state of the carpets creates a negative impression for some customers. The reviews also highlight the exceptional service provided by therapists like Sabrina, Jessica, and Amelie. Customers appreciate their professionalism, knowledge, and ability to make the experience comfortable and memorable.
