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March 2024 by nicholas gambino
Do not go here! I've spent so many hours straightening out bills going back and forth between them and my insurance company. They billed wrong and my insurance wouldn't pay. They sent me to collections even though they told me the error was on their end with the bill. I No one knows how to fix the issues. They're awful. If I could give 0 stars I would.
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February 2024 by Beky Strider
Awful experience.I got to my appointment 15 min early like I was told and wasn't able to check in. One of the ladies there treated me like I was stupid for not checking in and then didn't believe me when I said it wouldn't allow me to until 10 minutes before my appointment.I didn't get the next girl's name but she had black hair and glanced at my insurance card and immediately told me they don't accept it. Then quoted me an outrageous number that I wasn't quoted before. I called my insurance when I got home to ask about coverage and they told me it SHOULD have been covered and it's weird that she would tell me no. It seemed like she just wanted to get me out of there.
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September 2023 by Jeanilee S.
I came in after work one evening for my appointment. I chose one of the last few appointment times before closing. Check in was super fast.. I was still trying to put in my payment info on my phone when I was first called in where they take my vitals and ask me basic questions. After that was done, there wasn't much of a wait before I was seen by the practitioner. Nosayaba Osazuwa was great and very attentive. It has been a week since I was seen and prescribed my meds and already feel almost 100% healed up.
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September 2023 by Meg Stuart
Completely useless, and horrible manner with patients. They will talk over you when you respond to questions and won't listen to you. I have no hearing in one ear and they were super rude every time I had to ask them to repeat what they said. Instead of treating you, they will try to convince you that your illness doesn't deserve treatment. Do yourself a favor and just go to the AFC urgent care right down the street.
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September 2023 by Cerberus108
So, I go here to try and get a Covid 19 test because my employer wants one certified. Not only did they refuse my IEHP medicaid, but they also refused to accept a cash payment for the test specifically because I am on IEHP. The reason I had to try and come here is the difficulty of trying to get one under my insurance to begin with. (I can't afford Keiser, so can't use them)The reason I was given for this is: "If you can afford to pay for care, you should not be on IEHP." Mind you this is only for a covid test. 70 dollars out of pocket is not great, but I was willing to do it for my job. This "policy" was of course not listed on their website anywhere.
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May 2023 by MSs.Xxx Z.
They gave me an appointment,called me and asked what kind of insurance I had said it was excepted but when I arrived they told me they had made a mistake my insurance was not excepted, but they gave me a list of urgent care. The one I went to was great. So thanks for the recommendation.The minute clinic staff Was great.
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October 2022 by Dexter K.
Minute clinic, more like wait a few hours clinic. I checked in at 11, just to wait two hours to get my health screening done.
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October 2022 by Samantha
The NP is unprofessional, degrading, and argumentative. Jaqueta Williams, NP did not show any compassion to my concerns. Instead she humiliated and dismissed me asking me to leave "her area." Ms. Williams not only name called me, but she also questioned my integrity. Woman to woman and HCP to HCP, I'm very disappointed by the way this NP treated me in a public space for anyone to see.
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April 2022 by Karen W.
This place is great. I took my daughter in on a Saturday, checked in and was seen right away. The nurse practitioner Chaiti Utley was amazing. She diagnosed my daughter with an ear infection. She took good care of us and took her time answering all my questions. I would definitely come back again.
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April 2022 by Rick K
Nurse practitioner Lisa is excellent!Did an outstanding job working with my 95 year old mom.Thanks!
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March 2022 by Sumayya Adil
If there was anything lower I would’ve definitely gone for that!! Went for a Pap smear, that they did not perform saying it was too close to my period so the results would be messed up. They also told me in very clear words that I will not be charged since I did not receive the service. A month later I get a bill for $53, claiming that they had performed the Pap smear. I kept calling for 2 months and they would never take the call or reply to messages. Had to pay without getting checked up!!!!Please consider this review a fair warning and do not waste your time and money here…
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March 2022 by Cindy F.
I woke up this morning unable to hear and unable to clear one ear. It was horrible and made my head feel odd and blood pressure went up from the stress. I went to one urgent care that didn't have a dr. So I went to this minute clinic with minimal expectations. To my surprise they were beyond FANTASTIC! They saw how concerned I was and were very reassuring I knew they would help me. Running water in your ear is not fun but they kept being positive and reassuring. They were able to extract the issue and I instantly felt better. They went above and beyond. From the RN to her assistant and the girl that created my file were all wonderful! I will always come here for minor health issues. Thank you so much, you are a great team!
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January 2022 by Lacy “lacy103010”
Money hungry hyenas!! Went in for a simple tb test and first visit I owed nothing. Good because it's covered by my insurance. Went back to get it read and they charged me $25 copay as if it was a doctor appointment. They didn't take my vitals or anything so it definitely should have been billed differently. Since I had a debit card on file they just charged it and told me to take it up with my insurance.Ridiculous!!
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October 2021 by Laura Garcia
I was making line at tge drive thru window but tgen I was told that minute clinic was around the corner ,the test was very fast the ladies were really nice,everything could have been just great,except for the time I was waiting in line not knowin that the minute clinic was around the store.
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September 2021 by Johanna Ramirez
Was super convenient and very quick, and got my results verbally in less than 30 minutes. Verification of results were provided in less than 2 hrs.